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1'928 Kundenbewertungen |
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Weekly RetreatDidn't realize how much my hair needed this 'retreat' 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itLeaves your hair silky 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best hair maskMy hair used to be so dry that it looked singed on the ends. I was using another hair mask that helped to get rid of that, but my hair was still a bit frizzy. After using this one time, I could see the improvement in my hair. It actually seemed healed versus just moistened. My hair was shiny and healthy looking and no longer frizzy. But, it also was not at all greasy or weighed down, and I have a lot of hair but it’s thin in texture and can weigh down easily. I‘ll definitely be staying with this! 67 von 69 Personen fanden diese Rezension hilfreich. Du auch? |
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Realy likeThis in addition to the moisture shampoo and conditioner... 👍👍👍👍😍 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itMy hair was very soft but still had volume 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Weekly retreatWorks great. Don’t use it as often as I should 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very good qualityMy limp hair came to life with the conditioning mask. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Softer hairI have tried once only so far, my hair felt good after and soft, didn’t get rid of all frizziness but I am hoping its just Need to keep using if for the following weeks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Weekly retreatVa bien un poco pequeña 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Moisture MaskI used this product after I had a perm. The perm dried out my hair a lot, and this product did tame the fizzy's.. It felt very heavy on my hair and I had to wash twice to make sure the mask was out. It did do what the product said it would do and it did help repair my hair using it 3 times a week to put moisture back into my hair. This is an OK product but not the best that I have used. 22 von 23 Personen fanden diese Rezension hilfreich. Du auch? |
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ExcellentLaisse les cheveux doux hydratés ms à adapter pr la douche (douche) et eco responsable (recharge) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Works great, softness doesn't last all weekIt needs to be left in your hair for 10 minutes or more so not good unless you have time for a leisurely shower. My hair was soft and felt great but it only lasted until my next shampoo. Wish it worked faster and lasted longer but I do love the results. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaripat - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Weekly Retreat! We truly value your feedback and look forward to hearing from you again in the future. |
Great productI bit too heavy for my fine hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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It’s okIt does make your hair soft and less tangled but not anything more than what a really good conditioner from the store would do at half the price. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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LushOh how my hair shines 🌸 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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retreatit's a bit too heavy for my fine hair. took a week to get hair to not appear very oily. with fine hair it may need less of recommended amount. overall its a good product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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MaravillosoRecupero mi pelo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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LoveI’ve tried it for awhile light weight and shiny 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudith - Thank you for the wonderful review of our Weekly Retreat. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
It's okayNever really have time for this routine 🤔 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCindy - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Hydrating MaskHydrates well, however the ends still seemed dry. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristy - Thank you for your feedback. We apologize for the disappointing experience you had with our Weekly Retreat. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
HappyVery good product but I need to use at least twice a week 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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It's ok.This product is ok. I don't care for the smell and I can find better products at Target. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great treatmentI do like this product a lot but it tends to be a little heavy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Instant reliefGreat for dry/brittle hair! The only down side is I expected a little bigger tube for the price. Product is great! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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lovelove love love ... BUT for people like me with crazy long hair this needs to be bigger 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Try it, I think you'll like it!My hair's natural colour is grey now, :( & after colouring it for a long time it's damaged , dry & not soft at all. Also, I have natural curly hair & it's so frizzy due to being dried out all the time. I spend a lot of time outside in the sun & wind, so that doesn't help, either. I've tried so many different conditioners & treatments from stores & salons & nothing has worked. After reading the instructions that are on the product, as well as feedback from other customers who use this, I decided on a program for myself of putting this on as a quick conditioner on a regular basis & then doing a deep treatment twice a month, or more if my hair is especially dry. I put it on clean hair with a plastic cap over it & leave it on for 20 minutes for the deep treatment. After even the first use my hair was healthy looking again, shiny & soft with way less frizz - & I never thought that would happen! I've continued use for over a month & believe I won't have to look for another conditioner anywhere. No buildup or greasy hair ever. Also, my natural curls will sometimes get flattened with certain deep conditioners I've tried. That hasn't happened with the Retreat. Even my husband noticed how soft & touchable my hair is! :) 48 von 49 Personen fanden diese Rezension hilfreich. Du auch? |
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ConditionLeft my hair and ends more manageable. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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MediocreThis product might be better for thinner hair. I have thick long hair and while it does ok at the roots the rest of the hair still doesn’t get soft and silky. It smells good and I prefer the smell of this over the shampoo anyday. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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I even went searchingI went searching online to find the last remaining Keeping it Rich known to man! Curl Love... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Always great productsUsed once but like it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice productI leave it on for about 20 minutes. No dramatic change in my hairs texture, but did feel a bit softer. The fragrance is wonderful. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great productThis is a great product that I leave in my hair all day until the next day as I wash my hair every morning and apply it. It makes my hair not tangle and feel soft after it dries on there. I wish they made it in a bigger bottle/container though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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wonderulleft my hair silky and it doesn't use that much. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Weekly retreat. Curly hair needs a lot more productI’m reordering again, please make larger container 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love this stuffI LOVE this stuff, but it has been out of stock for several months now and it's getting a bit irritating. I NEED it for my dry, course, natural curls!! It makes my hair look and feel amazing and smells wonderful. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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WHERE IS THIS RODUCT?I loved this product, but doesn’t seem to be available anymore. Edit: changed to 4 star, because it’s never available! This product is one of the best you offer for dry, frizzy hair, but haven’t been able to order it, always seems to be out of stock! Wanted to add it to my upcoming hair color order, but guess not!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I really likeThis is great for conditioning my hair. With slightly dry hair I wish the tube was bigger as I need to use more product with longer hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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RichI think this product is really good. However my hair is really thin and damaged and doesn’t help it as I think it should. I believe after using it for longer time is going to work and my hair will be healthier and shiny 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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goodIt's good, but not sure it's better that many other hair mask's. My hair is very dry (think hay!!!) and I often need a hair mask to use instead of a conditioner, so I have used a lot of hair mask's !! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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WonderfulGreat conditioner, but only if you have time to leave in for at least 30min to work well. I wish they had a better smell. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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SoftThis left my hair too soft to style, so I had to just go with tossled look. It wouldn’t hold a curl. Is that bad? No but just be aware. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Soft hair.I find my moisty hair . My hair is dry ,because of medication . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Does the job.Great for thirsty hair but does leave a sticky residue if not rinsed thoroughly . 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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excellent productPlease add this to my next order 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Extra thickA bit of a faff to do but does make the hair feel conditioned. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda -We are glad to hear that the Weekly Retreat left your hair feeling conditioned. We are sorry to hear that you found it a bit tricky to use, as we always aim to make our products as easy and enjoyable as possible. If you would like any tips on application, please feel free to reach out to us and we will be happy to help. |
It’s ok but I’ve gotten better conditionersIt’s ok but I’ve gotten better condition at other places 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTerri - We're truly sorry that our Weekly Retreat did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Essai du masqueJe n'ai pas plus été emballé que ça par ce masque 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaurence L. - Nous sommes désolés d'apprendre que notre Weekly Retreat ne vous a pas convaincu. Votre satisfaction est très importante pour nous et nous espérons trouver une solution afin que vous obteniez les meilleurs résultats possibles. Nous allons vous contacter par email afin de vous aider. Merci pour votre commentaire. |
It’s okIt smells great but product is just ok 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Jacqueline, We're truly sorry that our Weekly Retreat did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a heck of a lot of differenceJust eh ok. Didn’t tell much of a difference 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGeri - We’re truly sorry that our Weekly Retreat didn't make much of a difference. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too much foo foo perfume smell.I was disappointed as I can not use this product. I didn't know it would be this volatile for me. It will most likely be nauseating to you if you are sensitive to smells or have cancer and getting treated. Also, the smell lasts long. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Faded and dried my hair out first use.My normal weekly regime includes a hair mask that I have used for many years which enriches my hair, makes it shine, and does not fad the color at all. Unfortunately my hair, which I had colored just two weeks ago and looked rich and shiny, is now faded, frizzy, and dried out. I would love a refund as I will need to use a toner tommorrow and re-color sooner than expected. Love my hair color products just not this mask. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Karen, We're truly sorry that our Weekly Retreat did not provide the results of shine and moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as hydrating for bi-racial hairI didn't see alot of difference using this product and won't purchase again and will use another product. I have very thick, 2B/C curls 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We're truly sorry that our weekly Retreat did not provide the outcome you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hasn't deliver results for meTried this a few times, but I can't say that I noticed any difference. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLorrie - We're truly sorry that our Weekly Retreat did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ChargeKeep trying to cancel but the app won't let me. Don't want any of your products they damage my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not worth itI followed the directions exactly, it did not do anything to make my hair look healthier. The only thing it did do was weigh my hair down and make it look flat and no shine. I tried it the next week just to see if the first time was a fluke, but I got the same result. This product was just not for me and definitely not worth the price. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAriana - We're truly sorry that our Weekly Retreat did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
peut convincupas convincu 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertenceline L. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre Weekly Retreat ne vous a pas convaincu. Votre satisfaction est très importante pour nous et nous espérons trouver une solution afin que vous obteniez les meilleurs résultats possibles. Nous allons vous contacter par email afin de vous aider. |
Me siento estafadoAún no he recibido el producto. Le pongo un cero 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Nonato: Sentimos que no hayas recibido tu pedido. Revisa tus emails, te acabamos de escribir para seguir ayudándote. |
No fue lo que esperabaNo era el efecto que esperaba 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Mariaelen: Sentimos que el Weekly Retreat no haya sido lo que esperabas. Por favor revisa tus emails, te acabamos de escribir para poder ayudarte. |
Not worth the effortWhile I love eSalon, this had way too much of a red tint to it and instead of staining or refreshing my hair, it stained and "colored" my bathroom. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAligator1126 - We’re truly sorry that our Weekly Retreat did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Weekly RetreatI am still deciding if I like this product or not. My hair still feels like it is taking a beating from the coloring, and I feel like my hair is coated, not clean. I just want clean, soft, healthy hair. My hair feels dry and frizzy. I will give it a little more time. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - We're truly sorry that our Weekly Retreat did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meI wanted to love it, but sadly it didn't live up to my hopes. I thought this may be like the co-wash, which worked wonders on my curls. I've used this treatment twice, following instructions exactly. But it didn't really make much of a noticeable difference. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi May! We are sorry to hear that the Weekly Retreat hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
I do like the shampooI do not need the Camo Mist or the Weekly Treatment, just cancel this one time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanice - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Trop chèreBon produit mais vraiment trop chère pour un soin cheveux alors qu il y en a de bcp plus efficaces avec une meilleure composition en grande surface à bcp moins chere 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNabila B. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre soin Weekly Retreat ne réponde pas entièrement à vos attentes. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider par email ! |
It’s just okI have followed the instructions to the T. I was hoping I would have soft hair after using these for past 3 weeks. Maybe it worked for other people but not for me. Pretty disappointed. Maybe I got the wrong hair mask or maybe you see a difference after several months. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarilyn - We're truly sorry that our Weekly Retreat did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's just okay.For the first time autoship price it's okay to try it out, but definitely not worth it for the full price to be honest. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrock - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I never ordered thisThey just charged me for this and tossed it in. It's just yucky. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - Thanks for sharing your experience; we're truly sorry to hear you didn't like our Weekly Retreat and we look forward to providing you with a product that will better suit your needs. Our team will contact you via email shortly. |
MehI have been using this product for my extremely dry hair. I was told at a salon I should do a mask. So I bought this one. I have to say my hair feels as dry as ever. I follow the instructions meticulously yet it doesn’t seem to do any better than cheap conditioners from cvs. Not sure why. I will keep using it to see if the mask works over time. But eventually will have to buy something that works better. I am a good shopper here and will look for a different product from them. Maybe this just isn’t the right one to use. So I can’t recommend it based on my experience. I have single process colored hair. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Ezehair - We're truly sorry that our Weekly Retreat did not provide the moisturizing results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Never received thisNo rating 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Dottie - We’re truly sorry to hear this. We take our clients' feedback to heart and continue to improve our services and packaging every day. We hope to continue helping you find hair perfection! |
Taking payments against my wishesI cancelled all future plans and a payment was taken from my account for an item not requested wk begining 7th November 2022... No idea how I can get this payment back.. this is theft !! I would like to know what their complaints procedure is !!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Linda! We are really sorry for any misunderstanding with your Plan. We will look into it, and we'll get back to you to help you further. Please check your emails. |
Order not receivedI have not received my order yet, it has been over 3 weeks since it was shipped! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing specialDidn't seem to condition any better than other products that cost less. Product worked OK, but for the cost isn't worth it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLarissa - Thank you for sharing your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Jamais reçuJ'aimerai bien évaluer mais je ne l'ai jamais reçu ! En revanche j'ai reçu le second kit de coloration sans avoir eu le premier... Avec double facturation bien évidemment. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah B. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que vous n'avez pas reçu votre première commande de coloration et soin Weekly Retreat. Nous allons revenir vers vous par email afin de remédier à cette situation. Encore merci pour votre commentaire. |
MaskDidn't really care for it. My scalp was so itchy.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Michelle! Thank you for contacting us. We are sorry to hear that your scalp was itchy and that the Weekly Retreat didn't meet your expectations. Please check your email, we've just contacted you to help you further. |
FrizzyIt made my hair look frizzy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol - We’re truly sorry that our Weekly Retreat did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good productMy hair improved a little from frizz but not what I expected 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMiriam - We’re truly sorry that our Weekly Retreat did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Weekly RetreatDisappointed with this product. Not at all what I was expecting. Made my hair feel like it had a coat of wax on it. I applied exactly as directions stated on the package 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue - We're truly sorry that our Weekly Retreat did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nothing specialI have a very dry hair and I did not see any difference. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Elizabeth! We are sorry to hear that Weekly Retreat didn't meet your expectations. Please check your emails, we've just contacted you to help ou further. |
NeutreJe ne remarque pas réellement de différence et le temps de pose est très long. Mais bon faisant confiance à votre site je persévère 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCorinne P. - Merci pour vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas totalement satisfaite de votre expérience avec notre Weekly Retreat. Nous souhaitons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! |
Nice smell and consistencyIt doesn’t so much for me but smells good and feels good 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAga - We’re truly sorry that our Weekly Retreat did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too Strong SmellThe quality of the product was great but the smell was way to strong for me. I prefer more gentle smells. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCatherin - We’re truly sorry that our Weekly Retreat did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Weekly retreatSo let me just say I love ESALON more then anywhere else it is side by side with actual salons, I don't much care for this condition it's a lil greasy but I sapous it is for DEEP CONDITIONING. RIGHT!? 🙂 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJamie - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nothing SpecialNot worth the price, especially when it autoships and you haven't used the first one. Please stop autoshipping! 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShannan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OkayIt's not a bad product, I just didn't notice a lot of difference when used. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda - We're truly sorry that our Weekly Retreat did not provide the deep conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It is niceIt is nice but a little thin Wish it had a stronger nicer smell 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin R. - We're truly sorry that our Weekly Retreat didn't meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Wrong color shippedMy hair is black and I ordered blue black but my hair turned into light brown. Ended up at a Salon to have them fix it and even the stylist said that’s not blue black. I’m still trying to grow it out to get to my real color. Never again I’m ordering a box color especially from here. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWilma R. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Does nothingI don’t see any benefits to this 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMeghan - We're truly sorry that our Weekly Retreat did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Cuando recibo mi reembolso.Nunca llego mi 1er pedido.No entiendo como me pueden preguntas si necesito un retoque,nunca recibí el pedido y espero mi reembolso de 50dlls. Gracias y no mıentan.Nelly Briceño 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNelly - Lamentamos mucho que su pedido aún no haya llegado. Nos hemos comunicado con usted por correo electrónico para ver qué podemos hacer para remediar esta situación, de acuerdo con nuestra Garantía de satisfacción. Esté atento a su bandeja de entrada para obtener más detalles. |
Did not work at allI tried Weekly Retreat a few times for my dry, frizzy, problematic hair based on the reviews. It made absolutely no difference and my hair remains the same. For me it was a waste of money and I’m requesting my money back. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudy - We’re truly sorry that our Weekly Retreat did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t work for my hairI’m not sure why my results were so different from most of these reviews, but I tried this (following the directions) 2 separate times and it was terrible both times. My hair is fine (and colored), but I have a lot of it. This made it feel like straw and also made it very fuzzy and frizzy looking. It has a really strong perfume scent to it, too - not fruity or even floral smelling, just an overwhelming perfume. For reference, when I use just regular W E N cleansing conditioner on my hair, it feels hydrated and slick and bouncy. This just stripped all of that away. Glad it works for some people, but it’s definitely not for me! Worth a try for a $6 add-on, though. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori - We’re truly sorry that our Weekly Retreat did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nothing specialReally don’t get much more of a result than using every day conditioner. If you want results use the Alterna Caviar conditioner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRhonda - We’re truly sorry that our Weekly Retreat did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Normal ConditionerI didn't find this much help on my damaged hair, just did the same as a normal conditioner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda S.- Thank you for your feedback. We're truly sorry that our Weekly Retreat did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not badNot bad but I get the same results with drug store weekly treatments at a fraction of the cost. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshely - We’re truly sorry that our Weekly Retreat did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
It’s okI like other things much better 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTerri - Thank you for sharing your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Haven’t noticed any differenceI’d rate higher if I’d noticed any difference 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We're truly sorry that our Weekly Retreat did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
could leave better moisturecould leave better moisture 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachele - We're truly sorry that our Weekly Retreat did not provide the mositure that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not satisfiedMy hair wee still dry and damaged after using this product. Plz don't take me wrong it could be that it didn't suit my hair. X 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSoundas K. - Thank you for your feedback. We're truly sorry that our Weekly Retreat did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Okay for nowUsed Weekly Retreat for the first time, left it on for 20 minutes. My hair felt a little better but still looks damaged. Will leave it on for 30 minutes next time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPhyllis - Thank you so much for sharing your feedback with us! We're so happy to hear that you're noticing some change with the Weekly Retreat! We truly value your feedback and look forward to hearing from you again in the future. |
CommandeJe n’ai toujours pas reçu ma commande .... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarole - Nous sommes désolés d'apprendre que votre commande ne soit pas arrivée et nous vous remercions de nous avoir informés. En examinant votre profil, nous constatons que vous nous avez déjà contactés et nos équipes vous ont assistée, selon votre requête. N'hésitez pas à revenir vers nous si besoin ; nous serons ravis de vous assister ultérieurement ! |
Not as expectedI had high hopes for this product, but, I was not impressed with the results. First time I used the suggested amount. When I went to rinse my hair I had to add my normal conditioner to complete the conditioning. The second time I put 3x the amount to give my hair more conditioning. Still had to recondition my hair. Sorry but I won’t be using and buying again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We're truly sorry that our Weekly Retreat did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ScentTo strong of a scent for me but my friend liked it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |