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Color Set
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67'669 Verifizierte Kundenbewertungen |
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Didn't cover my greysI only dye my hair to cover my grey roots and this didn't manage to do that despite following the instructions to the letter. Tried to go on the website and raise a query about this but the relevant section in the help page didn't work so left with writing a poor review to hopefully get some response about this. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sarah! We are sorry to hear that your greys weren't fully covered. Please check your emails, we have just got back to you to help you further. |
Leaked all over the packageThe colorant leaked everywhere. What's more annoying is a let esalon know this and no response. love the color/price point, but that was a mess. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNolaborn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bon produit mais problèmes de livraisonImpossible de planifier une livraison régulière pour recevoir les produits de coloration au bon moment pour entretenir ma couleur. Le délai d’acheminement est trop long et aléatoire !! À revoir malgré la qualité des produits … 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHélène - Nous sommes désolés pour tout inconvénient que cette situation a occasionné, et nous vous remercions d'avoir pris le temps de nous donner votre avis. Nous apprécions votre commentaire car ils nous permettent d'améliorer notre service et nos produits. Nous tenons à votre satisfaction en tant que cliente ; nous vous avons un email avec des informations en plus. Merci pour votre confiance ! |
Just fairIt's just fair. My hair looks dry. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoyce - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the color!Colorist Mindy P. listened to my request and created a great blend for me. I am very happy with the result. 6 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Love my colorist!I wish I could dye my hair once a week!!! This system m Not only is the perfect color but my hair is sooo shiny and the texture is even so much better!!! Using for more than 2 years and won’t ever go back to the salon for hair dye!!! 3 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect MatchThe coloring pkg was a perfect match to my original order. 4 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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1ère colorationBeau coffret bien présenté. L'odeur est assez forte, vite dissiper quand on voit cette texture crémeuse, facile a mélanger. La pose se fait facilement, bien mettre la dosette de paraphine autour de la racine bien suivre le mode d'emploi. Beau rendu, la couleur fait nature, cheveux soyeux, doux. Parfait pour moi. Merci cest top👌 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Haven’t receivedI cannot rate this, as I’ve yet to receive it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Maryann - We’re truly sorry that your order has not arrived. Upon reviewing your tracking information, it looks like the order has been marked as delivered. We have reached out to you via email to see what we can do about remedying this situation. We look forward to your response. |
PERFECT COLOR MATCHColor was perfect. I did not use all the product and plan to only process half the product on next treatment. It looks super dark when applying, which scared me, but the color is perfect and lasted 3 weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |