67'669 Verifizierte Kundenbewertungen |
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Amazing product but still unhappy for the grey hairThis is my second time trying to cover the grey hair. The product is amazing and the company has an amazing response to any complaint . I give only 4 stars because the color didn't cover my stubborn grey hair, but 100 % I will buy it again because eSalon has shown me support to help me with my request :) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good coverage, colour too darkThe overall coverage was good but the colour is a bright red that is much darker than the soft copper I was hoping for! Hope they make the right adjustments and I can give a better rating next time! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Holly! We are sorry to hear that your color is darker than expected. Please check your emails, your colorist will go through your comments to make the necessary changes. |
Not crazy about the colorI think I picked a color that is too dark for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCatherine - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did nothingMy grays are still just as Gray after I used your color kit you sent me.I feel it was a waste of money and I no longer wish to receive anymore. And I did follow the instructions completely. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No me gustoMe están sacando dinero de mi banco sin yo autorizarlo no ordene un segundo kid 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Luz: Sentimos cualquier malentendido con tu Plan de Color. Por favor, revisa tus emails, acabamos de responder. |
Amazing ColourI have not coloured my hair with such a rich shiny colour. it is a little darker than my natural light brown colour but I love it & will definitely be returning in a few months for more. Thank you esalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very strong smell of ammonia.Very watery formula, drips. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebby - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Good but…The color looks nice, but it fades fast and it goes down into a weird yellow color. I’m not fond of and the grays are not staying covered very long. There’s not enough shine. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Thank you lol..I messed my hair up so bad and I learned my lesson.Going back to my old ways from the nineties gave me an odd orange color. Thanks esalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not a permanent colourIt didn't cover me white hair and the whole colour washed off after a month. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Tatyana! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |