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Color Set
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67'740 Verifizierte Kundenbewertungen |
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Déçue à la longueTrès satisfaite au début car la qualité est là, j'ai pu rattraper mes erreurs passées avec des colorations de grande surface, mais au fur et à mesure, moins d'écoute sur ce que je souhaite, d'un brun je voulais plus m'orienter sur un châtain foncé, pas moyen.... Alors que c'est possible je pense !!! Et puis beaucoup d'attente pour recevoir les commandes, les 5 semaines ne sont pas respectées. Je souhaite donc me désabonner, et là impossible😄. Comme par hasard, ça me dit erreur à chaque fois que je clique sur désabonner... Extrêmement déçue de ce qu'est devenu ce service que j'aimais beaucoup au début. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNathalie T. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration ne réponde pas à vos attentes. Nous souhaitons vous aider à réaliser vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Aussi, nous vous assisterons concernant la résiliation de votre Abonnement et nos délais de livraison. |
It burned my skinGive it a 3 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAriel - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Noe sirvió y el 2ndo pedido no llego solo me cobraronNo sirvió para mi cabello 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Graciela: Sentimos que el color no haya cumplido tus expectativas. Para poder ayudarte, te hemos enviado un email. |
Color does not fade away like other store bought productI am happy with eSalon hair color. Color does not fade away and stays the same for a month. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Soooo disappointedIt’s hard to list everything wrong with it but first off it stinks, the worst smelling hair dye I’ve ever used. It made my hair feel dry, extremely tangled,frizzy and brittle. I followed the instructions exactly, except for I didn’t have enough dye left to do the final rinse with it. That being said I BARELY had enough to cover my hair, my hair is about to the middle of my back. The free bottle is technically a scam because you need both bottles if you’re following the directions so you really don’t get extra. I made sure to saturate my greys but they didn’t get covered, I’ve never had a problem with my old hair dye. And lastly it is way too dark, it was supposed to be medium brown and now that my hair is dry it’s closer to black than brown. I thought that this was supposed to be better than box dye but L’Oréal Féria has never disappointed me like this 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCassandra - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
CompletoEs un kit completo, trae mas de lo que esperaba y el tono muy cerca del que quiero . 4 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfectThis application was the colour I wanted, thank you so much for all your help! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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LOVE this new color!I was a little nervous after my last experience but my stylist reviewed my pics, listened to my feedback and concerns and got the exact color I’ve been wanting! It is beautiful! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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The color I really wanted !It worked very well. The developer was adjusted for my tough gray hair, and now I'm very happy! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfrctThis is exactly the color I pictured & I love it! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |