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Shipped in 110° heatI haven't received my color yet, but have received updated shipping information. My order will take over 5 days in upwards of 110° heat. Not sure if I can trust the product after being exposed to these temperatures. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudith - We're truly sorry that the shipping time is taking longer than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ExcellentWhat a brilliant way to have the perfect hair colour. I was finding it harder to get to my hairdressers due to my husband being ill and decided to dye my own hair. Whilst researching the best home hair dyes I came across this company. So pleased I did, I have only had one pack but will be sure to carry on. The colour is perfect, the equipment etc is so very easy to use, if only I had found them before. I’ll not change now. 14 sur 15 personnes ont trouvé cet avis utile. Et vous ? |
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So easy to useLove the color palette and the ease of use. Very detailed instructions and a great way to save money and time 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Color setDefinitely the best hair color I’ve used. Comes out looking very professionally done. 5 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Loved itI have been dyeing my hair at home for quite some time (I also have gone to hair salons) and I have been struggling to find a good hair color that could cover my greys while also achieving a uniform color. So I was quite excited to try esalon. I really loved the experience of having a personalized color set delivered at my door. The cute box included everything I needed to achieve a great color, the instructions were very clear and I appreciated the fact that I could stick them on my wall and read along as I dyed my hair. The color came out exactly as explained on the instructions. I am looking forward to my next order. I also appreciate the impeccable custom support that I received. 3 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Fab ColourColour matched my current colour. I did find i probably could’ve been done with more product luckily I still had a Previous order so had 2 boxes. Missed the fact you don’t get a brush with it now as I couldn’t find mine. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the ColourI love the colour. It is frustrating that it lasts longer when using their shampoo but not others as I use other shampoo's for other reasons. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It's a no for meAfter being a longtime subscriber to a different at-home color service I decided to compare. I loved the packaging and the cute little touches, such as the sticker to hang up the directions. The directions however were confusing, the color smelled awful and the process was messy. "Dumping the color bowl" over my head in the shower was strange and made a huge mess. The bottom line was my grays did not get covered at all and the overall color was blah. I wanted to love it but had to color my hair again with a different brand. It's a no for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJeannina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not SureThe tones of the color are nice, however the coverage Is not that great, trying the demi permanent to see if we get better result 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great color - NOT permanent!!!The color was initially spot on!! 3-4 weeks later my hair was exactly the same color I started with. I wash my hair twice a week so I can just imagine how quickly the color would fade out for someone that washes their hair more often. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |