67'658 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Custom Color SetEasy to use, no obnoxious smell and lovely results! Andrea Marquez revamped my color (she is a genius)and the shading was so pretty! Thank you so much!!!! 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
|
LovelyBrilliant coverage covers grey lovely colour well mixed easy to apply 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
|
Résultat subtile et cheveux rèchesLe changement est subtile par rapport à ce que je voulais, par contre on le voit assez sur les racines. La coloration a énormément asséché mes cheveux. Cela a pris du temps et beaucoup de co-wash pour retrouver des boucles et ne plus avoir les cheveux rèches 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNaima S. - Merci beaucoup d'avoir partagé votre expérience avec nous. Nous espérons trouver avec vous, une formule qui répondra totalement à vos besoins. Nous allons vous contacter par email afin de vous aider. N'hésitez pas à nous poser vos questions, nos coloristes sont à votre écoute. |
Cannot get color correctAfter a year of constantly having to ask for my color adjusted to get it to the tone I desired from the start, one would think that it would be close enough that I may be happy. Instead, my color is awful and I’m spending a significant amount to have corrections done. There was one single time when I was in tears because the color was so bad that I received a complimentary color, other than that I was told that an adjustment would be made for the color that was to come in 8 or so weeks. My spouse cringes after I dye my hair and I try to avoid mirrors. For a company that claims to have a 100% satisfaction guarantee, I haven’t seen any indication they should present themselves as such. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Wrong colorDied my hair finally and always had black hair I bought soft black and my hair turned brown talk a a person was to get a refund but they gave me 10 $ refund when I spent over 65$ on there stuff slap in the face for there screw up never buying from this place again and also I sent pics on how my hair color looked im not happy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenRhonda - Thank you for your feedback. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
wrong colornot a good color ugly 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKristi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Nothing like I imaginedVery upset with what I received will not be purchasing again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDanielle - Thank you for sharing your feedback. We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Damages my hairEverytime I use your product my hair get dry and damaged. It takes me months to get it healthy again. I keep trying to cancel and your app doesn't let me 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLeanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover graysDisappointed in my first application as the hair at my temples is still gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Thank you 🥰I love esalon, it has made maintenance on my hair so much easier and convenient. Their products are amazing 🤩 10 von 11 Personen fanden diese Rezension hilfreich. Du auch? |