|
Color Set
|
67'589 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Doesn't last longThe dye is not lasting long on my roots or grays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDot - We’re sorry your order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your upcoming color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
CoverageDid not cover my grey well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Custom Hair ColorI am usually thrilled with my custom color and the fact that it covers the new growth of gray, but this time the gray is sort of a pale golden brown thus I cannot pull my bangs back as you can see a definite line. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenToni - We apologize that your most recent hair color order didn't provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to provide increased gray coverage. So we have added a complimentary hair color credit to your account. A member of our Color + Care Team has reached out to you with more information regarding this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
great colormy hair looked healthy, but the color was not what I was expecting. I wanted a dark auburn with violet/purple undertones and that;s now what I got 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJessica - We apologize that the color results of your initial formulation didn't deliver the violet tones you expected. Based on your profile, we see that your colorist crafted a complimentary reformulation designed with increased violet tones, per our Satisfaction Guarantee. We look forward to hearing your feedback on this adjusted shade soon. |
Color is beautiful for a short time, but not as easy as box from grocery storeFor me, this took a lot longer than using a box from the grocery store, and the color was darker than I expected. Also, when I signed up, where you can put in a note to the colorist, I noted that I prefer temporary color and asked if I should get temporary instead of permanent color from eSalon. I received no response electronically. When my package was received, there was no acknowledgement of my question in there either, and I received permanent color. The permanent color faded quicker than expected, and I liked the color it faded to after a couple of weeks, but it kept fading. Not what I expect with permanent color at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAndrea - We’re sorry to hear that you were unhappy with your results and eSalon experience. We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
A little changeColor is a little orange or brassy on my roots. Try a little more brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenStacy - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
hair color reviewat first it seemed really shiny and after about 10 days it just looked dull again. the gray is covered but the color just went blah. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLinda - We're glad to hear you are enjoying great gray coverage and can certainly understand wanting to see a lasting shine. Your colorist will review your comments and contact you with suggestions. We look forward to seeing your new results! |
color is pretty goodColor is good, close to my original color; but the chemicals dried out my hair and made it feel coarse. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenVirginia - We are sorry to hear that you experienced dry results. Upon reviewing your account, we see that you contacted us and we were able to guide you through our Rinse Through Your Ends step to ensure hydrated hair during and after application. Thank you again for reaching out and we're always here to help! |
Not as expectedThis was just the same as a box. I still had red/orange undertones. Not as expected. Disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTracy - We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not as satisfied as first two times.I have used this hair color a few times now and have to say I am reconsidering my options. I've worked hard at following the instructions and times but have not consistently gotten close to the same results. I am especially concerned about the ashiness and lack of shine after my last application. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |