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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Love it!Always get great results! 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect colorTo be honest I was a little worried in the beginning because it was alot darker then I expected but it when applied and dried IT WAS PERFECT. I will definitely be sticking to this 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Would like to cancelBack in the summer of this year I talked to someone asking them to cancel my order because I was going to be out of the country and because the product I was receiving wouldn’t cover my white hair completely. The first order was really good, but I tried a couple more times and it just didn’t seem to work the same. I just returned and see that I continued to receive the product, which I would like to return and get my money back. Would you please let me know how do I do that? Thank you so much! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - We're truly sorry that our Custom Hair Color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Poor gray coverageLove the kit and color. Followed directions but grays popped through after one wash. Will be canceling subscription. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love this hair colorMy hair has always had a reddish tint and most of the products I tried in the past made it more red. Esalon came up with the perfect color and my hair has never looked better. 7 von 8 Personen fanden diese Rezension hilfreich. Du auch? |
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Couleur exacteBelle couleur très proche de la naturelle Ravie ! 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Súper complacidaMe encanto el color 5 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Couleur soyeuseDans l'ensemble très bien et agréable, de beaux reflet si je voulais revenir vers ma couleur naturelle. Un peu trop foncée à mon goût moi qui voulais un joli roux. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristelle G. - Merci beaucoup pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration soit légèrement plus foncée que ce que vous souhaitiez. Nos coloristes vont ajuster la formulation de votre prochaine commande afin de répondre à vos attentes. Nous allons revenir vers vous par email pour plus de détail. |
GRAYThe product when I first started using it was amazing. I needed it to change at some point because it was getting to dark. When I asked for the color to lighten up a shade, the gray coverage stopped. The shade did lighten. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
FadingWhen I colored my hair, it was soft. The next time I washed it, it was already fading. This hair color is not for me! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnita - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |