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Color Set
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67'798 Verifizierte Kundenbewertungen |
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AwfulMy roots were red 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDympna - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Recent first purchaseThe color was not exactly what I wanted but it was ok. The formula is very strong smelling. I can say that the color last longer than the store bought one. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wanted ASH, got REDI wanted my color to be ASH Blonde, but it came out Strawberry Blonde... NOT for me!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeanne- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
this colour is defo not for methis colour is to red and not enough purple. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenViolet- We’re sorry that you were unhappy with your colour results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair colour needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Not just right on color yetI think I might need to go two shades lighter. This seem to be dark. I know this was the first shade you sent me and it was the prefect color on the first go, but the second one was darker. When I applied the last time, it still is a little to dark for my complexion. Will take any advise you might have for me. The color has lighten after a month, but still seem dark. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaula- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Color too darkThe color didn't come out as light. It's too dark. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. |
Hair color covering grqyIr does not last long on.my hair. Only a couple of weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Too dark - hardly any redHoped to get a copper color. Color was pretty much the same shade of brown that my current hair is. Didn't notice a change at all after following instructions. Placing a second order to request more red tone. If that doesn't work out, I won't be continuing or recommending the site to friends. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We’re sorry that you were unhappy with the results of your custom color. We see that your colorist reviewed your comments and adjusted the formulation for your recent color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
The color was very dark not mached my colorI don't like it color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBibiana- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Extremely unhappy!My color is almost black, I asked for Copper Mahogany...for the second time... Not only I have to waste my money now to strip the recent color and put the right one but my hair is going to burn! :((((((((((((((((((((((((((((((((((((((((((((((((((((((( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiana - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |