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Color Set
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67'566 Verifizierte Kundenbewertungen |
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AverageSame as any you'd buy off the shelf for less money 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJackie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Not what I expected.I was not satisfied with this product I will never order from this site again. I will stick with a professional and pay them to get my hair right. The color was awful. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
MehFirst go round wasn't my desired shade so I was sent a second color. The roots shade was a hair too dark and the second bottle was much lighter and didn't not match the roots at all so I had an awful 2 color bad ombre effect going on. Luckily I saved the roots color and re-dyed the rest of my hair so it would match. My hair is somewhat damaged from all the dying but I plan to deep condition it and hope it will fade into the perfect shade 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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hair reviewIt left my hair very greasy. I thought it was okay, but at this time I will discontinue my membership thanks! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammie - We have cancelled your service, as you requested. We apologize if you were dissatisfied with your experience. |
Simple colorThe color is great the first week, but the color has a green tinge after a few washs. Hair feels straw like and not well conditioned . Good sevice but not the best color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJuliett - We are sorry to hear your color had a tinge and that your hair felt dry after your application. We would be happy to fix these issues for you, and will be reaching out to you shortly. Your experience is important to us! |
My hair didn't retain the colorHad a hard time getting the color at the roots. It worked perfectly fine at the tips of my hair but not the upper portion. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYoko - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
GingerThe roots turned ginger/Strawberry blond again..... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarin - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Do not likeIt didn't turn out the color I ordered. (Spoke to someone on phone about hair before ordering) The roots are a totally different color then the rest. It was suppose to be a dark brown violet but turned black. They did refund my money(store credit) so I can't complain about the c.s. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Can't get the colour rightIt's a great product for coverage and quality but I keep asking for the colour to be richer and redder but they can't seem to get it right. I'd now rather go into a shop and choose my own. It won't be as good quality but at least I'll know what I'm getting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSamantha - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
BooToo brassy. And didn't cover my grey hairs at my forehead. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheila - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |