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Color Set
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67'610 Verifizierte Kundenbewertungen |
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Irritated itchy scalp, brass color. I cancelled the membership, at least I askeItchy scalp, brass color. I cancelled the membership, at least I askedon't to, why am I still getting this???? 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenViktoriya - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, a representative refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
Only ok, but easy.The color was easy to use. The brown in the color was a bit dull. It made my hair have a dull and strawlike appearance. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeirdre - We apologize that your results looked dull and dry. For optimal moisture and shine after your specific application, we recommend taking the leftover mixed color into the shower, per your Personalized Instructions. Massage this in thoroughly from root to tip, until it feels creamy, before you rinse. We hope this information is helpful and look forward to seeing your results! |
just okI didn't find it to be all that I expected. I may try again with a different color.... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarguerite - We're sorry that your most recent color order did not meet your expectations. Since you were unhappy, one of our representatives has credited your account with one complimentary color credit, per our Satisfaction Guarantee. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide a color better suited to your needs. |
convenient, but is it worth it?I Like the convenience of eSalon But I'm not sure the coverage is lasting. A week after I color I feel like the grays are coming out and the color is fading. Not sure if I will continue. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRhonda - Thank you for your feedback. Upon reviewing your profile, we see we passed your feedback onto your colorist when you made this review and were able to adjust your color for great results! Thank you again for reaching out, and we hope to continue helping you find hair perfection! |
Too dry !!Despite of its nice color this product is too too dry and hard for my hair.. now my hair are very damaged.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenArmelle - We’re sorry that you were unsatisfied with the results of your custom color and that it left your hair feeling very damaged. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color formula that better suits your needs. |
Light brown hair colourE salon has the best quality and price hair colour I have ever had. Results better than a salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I love this color!Exactly what I wanted! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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GREAT!EASY TO USE. GREAT COLOR. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best hair color!This is the BEST salon quality hair color for a crazy cheap price! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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First time hair colorGreat color even on grays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |