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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Seem to be having a hard time getting the correct colorI am trying to get an ash color-no orange/gold-seems like that is all I am getting. I am willing to give one more try( have tried 2x) Somewhat frustrated-feel as though not being heard I have a background in hair and feel it should be easier than this to get what I want. I like the product and do not have sensitivities to it-that is only reason I am willing to try again-hard for me to find products that don't bother. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRhonda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not really change colorI didn't like how color lasted 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMiriam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Segundo intento Mala ideaEntiendo la complejidad al respecto para hacer un color personalizado, la primera compra no fue mi tono, realmente les di otro oportunidad pedí mi tono más claro que el tono anterior. Pedí un cobrizo claro y llegó chocolate, color que compro en cualquier lugar y confié en ustedes y perdí mi color y ahora tengo un horrible chocolate en mi pelo de lo peor. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Dayana! Sentimos que tu color no haya quedado como esperabas. Por favor, revisa tus emails, te acabamos de escribir. |
Wildly off on the color I was expectingI have dark brown/black hair, I was very clear I wanted root coverage for greys only in my natural shade. This color was way off what I expected when they sent it the first time, it’s practically copper! Annoyingly I have received a second bottle of this stuff without realizing that it’s a subscription service. Overall a generally annoying experience which has mucked up my hair and cost me $70 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnna- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grey coverageI was much happier with my 2nd delivery which had been customised for more grey coverage. I'm beginning to see the new colour change and I'm very pleased with the results 13 von 13 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing color!This is my 3rd order for hair color and products. I am a so thrilled with this product. It cost a bit more than my old hair color I’ve been using for 20 years but Esalon is truly “I’m worth it “ status! The color is bright and natural looking and the grey coverage is so amazing, like no other do it yourself color I’ve ever used! My grey hair does not appear before my next shipment arrives (6 week auto ship). The shampoos, conditioner and leave in conditioners really have taken my dry brittle hair and transformed it to soft shiny hair! Thank you Esalon! 12 von 12 Personen fanden diese Rezension hilfreich. Du auch? |
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Got me back to my natural hair colorSuper easy to do and ended up being my natural hair color 8 von 8 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorationJ’ai reçu mon colis il y’a deux jours les explications sont claires mais c’est quand Même technique ! Je recommande vivement car tout est parfait 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Not the “cooper” look I was going for.Over all the color was okay, but it was more auburn then cooper. It honestly looks more brown. It did cover my grays and the color matches through my hair, but next time I think I would like more cooper in it. I will order again from eSalon because I love the price and convenience of doing it myself! It may just take a couple times before I get the color I really want. The last time I started it took a couple colors to get it right. I'm okay with sticking with this color for my next autoship if it is too difficult to change, but I do look forward to getting to the cooper color I really love! Thank you, Sarah H. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair colorProduct is not for me. My roots stay light and my hair goes dark. Very great customer service, however. All hair is different, and my hair is a brat! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDaniela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |