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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Troppo scuroLe radici andavano bene ma le punte no in assoluto. Mi sono ritrovata tutta castana medio con ciocche chiare coperte e scurite. No non va bene. Non era quello che avevo chiesto. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRaffaella - Grazie per aver condiviso la sua esperienza, ci spiace che il colore non sia di suo gradimento. Il nostro team è a sua disposizione, e ci farebbe piacere modificare la sua colorazione. Controlli la sua casella di posta, riceverà a breve un'email con maggiori informazioni. |
Not Enough dyeMy hair is thick and half way down my back so one bottle of color wasn't enough to cover all the red so now there are blotches of red in with the brown. Not happy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanielle - We're truly sorry that our color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to remedying this for you. Keep an eye on your inbox for more details. |
Great product- too dark for meThe product is easy to use and covered most of my grays. This color was too dark for me, more solid black than dark brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Lory, Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. (: |
Extreme disappointmentThe application of the hair color was very easy. However, it caused extreme itching and dryness to the scalp. Hair is now falling out. Not only do I not want to reorder but am requesting a full refund. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Tracy, We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Salon quality colorFirst time coloring my hair at home, and it turned out incredible. It has depth, covered well, matches my natural color, and looks healthy and shiny. I'm so impressed with how it covered my greys as well. I'm definitely a convert! Thank you for such a great experience, I was pretty hesitant to try coloring my own, but it couldn't have been more successful. 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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AwesomeGreat color and coverage even it my gray! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Au topCette fois-ci j'ai demandé à éclaircir la couleur et j'ai reçu de nouvelles instructions pour la pose. Conforme à mes attentes. Je suis vraiment contente du résultat. Merci ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Reflets rouxJe me retrouve avec des reflets roux, que me conseillez-vous. Merci 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNirma K. - Merci pour votre commentaire. Nous sommes désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Me encantaNo me maltrata mi cabello 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color’s greatColor is great but the customer service on my last enquirery was very disappointing! It’s to the point of me canceling my subscription! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |