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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Very impressedI am 60 years old and have colored my hair at home for a very long time. Then I started having my hairdresser do it because my color always faded out so fast,the same thing happened when she did it within three weeks my hair was probably three or four shades lighter than it should have stayed.That did not happen with my hair color that I received from Esalon ! I’m going on five weeks, and the color has remained just as deep and vibrant as it started out, I couldn’t be happier with it. 7 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect ColorLove love love this shade! I ordered a Demi permanent to see if I like it, will def go for permanent now, really lovely brown tones. My hair looks so shiney! 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Fantastic experienceI love the color that my colorist mixed for me as per my suggestion now! The first color didn’t look good on me and I wrote to esalon and they mixed another color which I totally love!!! 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Super convenient service and nice professional colorHonestly, I was sceptic before I recieved my color set. But when I use it, I was pleasantly surprised. The texture of the mix is very thick like they use in the salon, the smell was even pleasant. My color turned out exactly as I expected. All instructions are very clear. Will purchase again for sure and recommend for a friend. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Happy!Love the color, the auto shipping, and the help from a personal colorist. It doesn’t get any better. 3 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Love my hairI ordered the dark brown.My hair color is so natural and you have so much color left over,I will continue to order this but change my order to 1 month instead of 3.wks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very disappointedI dont know what happened the product had such a red colour sitting on my head was worried it would be too red but it didn't even colour my grays at all. Very disappointed...I have better results from box dye from the dollarstore 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLindsie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
CancelPlease cancel my account 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Jumana, We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and cancelled your Color Plan. Please keep an eye out for an email regarding the cancellation. (: |
Color changed no customer serviceThe last order of asked to return to a previous color. The box of color o received was not the previous color I had. It fried my hair and my colorist is ignoring me. I have skipped to boxes because they are ignoring me and I sure don't want the same thing I just had but can't get anyone to respond much less change it back. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color not rightThe quality of product seemed to be good but the color was wrong and now I have strawberry blonde hair. Also didn’t fully cover gray. I’d asked for ash tones or champagne color and this was bright yellow. Hard to tell when selecting colors online. Not sure what to do to correct 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Marilee, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. (: |