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Color Set
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67'642 Verifizierte Kundenbewertungen |
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Not gray coverageLove the color, but the silver comes back to soon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichele - We’re sorry that your silver hair reappeared sooner than expected. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We hope to continue helping you find hair perfection! |
It didn't take.I went to a hair dresser to fix my hair. Your color messed up my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMalinda - Thank you for your feedback. We apologize for the disappointing experience you had with your recent order. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation. Again, we are sorry that you were unhappy with your color results and truly value everything our clients say. |
Horrible to useThe product was so runny it dripped everywhere. This was by far the most difficult product to use. I am not going to use this ever again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTC - We’re sorry that you were disappointed with your eSalon color. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
coloring productIt doesn't cover the gray that well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinnea - We are sorry to hear that the color didn't cover your gray as expected. You'll be happy to know that gray coverage is something eSalon can adjust fairly easily. Simply let us know on your next order that you'd like to make adjustments to your coverage. We look forward to delighting you in the future. |
Makes your hair feel dry and unappealingFeels really gross after final rinse. Feels like you need a whole bottle of conditioner to get it back to normal-Plus the color comes out darker than expected 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarsha - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. We're always looking to improve our service and products, and truly value everything our clients say. Again, we apologize that you were unsatisfied with your experience. |
Color didn't lastColor war great at first, but did not completely cover grays. Color has lightened, it's only been about two weeks and already need a touch up. This product is not worth 20.00. I paid half that at the beginning but will not be reordering will just go back to Walmart. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTheresa - We apologize that you did not receive the gray coverage you were looking for in your first order. We see that when you shared your feedback with us, your colorist made adjustments to your custom formula and we added a non-expiring free order credit to your account, per our Satisfaction Guarantee. We hope that you allow us the opportunity to deliver better tailored results for you in the future. |
Not my favorite...yet.I liked seeing the breakdown of the color I got. I liked how it was so personalized. I love the concept of it. I think this color faded quicker than usual, my hair seems thirstier than it usually is, maybe that's common. I do have thicker hair so maybe i didn't have enought for total coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLauren - Thank you for sharing your feedback. We're glad to hear that you are enjoying the customized nature of our service. We see that you shared your feedback with your colorist, who adjusted your next order for you for improved results. Thank you again for your feedback! |
Tough greyI did my color last week and my gray is already out. I know I have tough gray around my face and that is why It didn't take. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarrie - We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Just OKI did not see any better results out of this hair dye then the store box dye. Color did not last 2weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCasey - We are sorry to hear you did not see the results you were looking for. Upon reviewing your account, we see that we have received your feedback and, per our Satisfaction Guarantee, issued a refund for the cost of your color and notified your colorist to make adjustments if you try our service in the future. Again, we apologize that you were unsatisfied with your experience. |
I get stopped by StangersI love it because it makes my hair feel healthier, the color stays longer, no one else has my color, and I feel great. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |