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Color Set
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67'695 Verifizierte Kundenbewertungen |
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Loved it UNTIL....I used eSalon for about 5 years. LOVED the multi-faceted color, the texture, the gray coverage. After about the 4th year, it would no longer wash out of my hair in the shower. An eSalon colorist told me to mix baking soda in with my shampoo which I did. That worked for a short time and then I couldn't rinse the color out of my hair - It looked greasy and dirty and barely moved...like a thick gel had spilled on my head. I'm VERY disappointed this happened because I loved the color. I'm waiting for eSalon's creme-based formula to become available. Hurry up with the testing!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnna - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts and we will be sure to email you as soon as the enhanced formula arrives. Please let us know if there is anything else we can do to help! |
Not really like my natural color...I really was so excited about this. I was hoping to get close to my natural color which is hard to do with a box. The only time I have had luck is at a salon. I ended up with reddish medium-brown, when I’m a sandy light brown. The color I got is the same color I always have when I’ve boxed dyed it before. Meh. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMegan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Change colorsAuburn. I want to change my color. You had a abeautiful picture on Facebook. That I want to try it was a Auburn hair,and blond foils though out and on a brown base hair. And violent foils.Betty hunter 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBetty - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
To much redStill to much red in this color, even after I requested there not to be, 😥 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenConnia- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Needs a change to much red tintI want light brown and then the highlights not brunette dark with red 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia- Thank you for your feedback on your color. We are always striving to improve, and ensure each and every customer is 100% satisfied with their color! One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
The grey came back after only 12 days!!Looked really good right after I used it, however, the gray is already back and it was only 2 weeks! I only washed my hair 3 times during the 2 week period after the color--I only use quality shampoo made for color-treated hair. I followed the instructions carefully too--I'm very unhappy with these results. How do I cancel my renewal? Thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue- Thank you for reaching out! Hair grows at a rate of about 1/2 inch per month, so it is completely normal to see regrowth after 2 weeks. There are no adjustments that can slow or prevent regrowth, and adjustments for better gray coverage on hair that has been dyed equate to darker color. We will be reaching out shortly to discuss this further. Thank you for your time! |
It could be betterI didn't get the result that I am expecting from the first hair color that I order. It doesn't cover the entire hair just only a few parts and it doesn't fully cover all of my gray hair just only a few and some still light in color. I am not satisfied as I didn't get the desired color that I want to. I am expecting more from this product as I pay more than the store brand. Hopefully, the next hair color that I order will work this time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenArracel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Damage shipping and wrong colorI received first shipment damaged. I got a replacement for it and it was damaged. No reply to second damaged shipment. Pieced together one kit from the two damaged ones. My hair turned dark brown almost black. I ordered a reddish brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWe truly appreciate your feedback. Upon reviewing your profile, we see that your second damaged shipment was replied to by one of our Color Experts to resolve your concern, we're sorry if you did not see that response. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MUCH darker and redder than expected for a dark blondHad hoped to lighten my hair up a shade or so into a warm blond shade, but the color that I recieved developed into a darker copper auburn mix red base...about a shade darker than my normal tone and noticably quite red...absolutely no golden tones. My hair was completely free of any dyes or bleaches for the last few years. The color was pretty but definitely not for my complexion or what I had been excited to try. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not ImpressedWas not happy with the end results. Wanted it to be a much lighter shade, which you all do not offer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |