67'649 Verifizierte Kundenbewertungen |
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Still Loving My Color!Once again I am pleased with my second purchase of coloring from Esalon! It coversion great and is easy to apply! Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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PleasedHaving never had my hair professionally dyed, I can only say... Why pay so much? I am please with the results I get here. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love My Color!I gave 4 stars for my 'Made for You' only because it is almost perfect! Love the perfect color every time I color my hair. For a 5-star rating, it could be better without all the harsh chemicals, e.g. aluminum, etc. Hopefully Esalon is working on making available an aluminum-free product in the future! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I was skeptical. But it's beautiful!This hair color has staying power! My hair just doesn't hold color especially after a day or two in the sun but it's been 6 weeks and still beautiful!! Happy Customer! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Works for me!!!The first color they mix for me felt a little off, although I got a ton of complements. I made a quick call to them, they fixed it for me, now I'm in love. My hair looks so healthy, and the color is spot on. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful colorThere is way too much product for my thin hair. I split it in two. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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So disappointingI was so excited to dye my hair when I received the package in the mail; however, the results were nothing like I expected. In fact, it doesn't even look like I colored my hair and the result is so similar to my naturally dull, ugly light brown natural color that I'm so upset I evwn wasted my time and money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to deliver your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair color didnt stay inMy hair color was very pretty but it only stayed in my hair for a week. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that a representative has credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Not good. Scalp burning. Too harsh.Too many chemicals. Harsh that it burned my head and damaged my healthy long hair. I will never use again. I want off this plan. It's expensive and not worth the money. I like natural products for my hair. This coloring had chemicals that ruin your hair. Very unhealthy. And it burned my head when I put it in. It still is very itchy and flaking. I don't want this product again! Please cancel as I do not want to reorder. If possible I would like a refund. Please advise how I can get it and how I can stop all future orders. Thanks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We’re truly sorry to hear that you experienced an allergic reaction. Our color is made fresh with safe, expert-approved ingredients, but we recommend performing a skin allergy test 48 hours before each hair color application because one can develop sensitivity to color over time. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. We see that you reached out to us about the reaction you had and we issued a refund in addition to turning off your optional Color Plan. Again, we apologize and we hope this information is helpful. |
Not the Color For MeThe color experience was great-it was easy to apply, fast, and left my hair silky, soft, and shiny. However, my custom color did nothing for my hair. It did not look as if I had colored my hair at all;it left maybe a hint of gold that no one but me noticed. Even my family who knew that I was coloring my hair asked what happened to the color because it looked the same after I dried my hair. Also, there was no gray coverage-I have minimal gray...just the odd ones here and there around my temple or popping up in random spots (guess that is what happens right when you turn 40!), but the color didn't hide them at all, which was disappointing and the main reason that I was coloring my hair for the first time in over a year! Oh well...love the product itself, but the color just wasn't for me. I will try again and see if I can get a better match...if not, then I gave it a try! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - We’re sorry your recent order didn’t provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order and have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |