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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Not desired color at allI was looking for more oder a medium to light brown color with reddish tone. not dark red/Auburn! Cancelling now. I can buy this color in stores. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, a member of our Color + Care Team has gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not happyColor wad unflattering and made my hair dry and brittle 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJason - We apologize that you were unhappy with your color results. We would like to bring your attention to the crucial Rinse Through Your Ends step in your Personalized Instructions, in which you massage leftover mixed color into your hair after your timing is complete. Your colorist has reached out to you to assist with your color and application, and we look forward to delivering results you'll fall in love with. |
I'd give zero stars if I couldFollowed directions exactly. In fact left it on longer than directed. Didn't cover roots at all and it is the dullest look ever. What garbage! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNikki - We’re sorry that you were unhappy with your color and coverage results. Since your results did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
DisappointedLeft hair looking and feeling like wax. Washed several times too. Also did not cover all grey. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNikki - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair colorColor is great! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Affordable great quality hair colorI used to spend a small fortune coloring my hair in the salon. I have lots of silver coming in all around my crown and need to touch up every 3 weeks or so. This product allows me to color my hair on my own schedule and with ease. Never coloured my hair before but the kit makes it so easy and once you do it you won't go back to salon for normal all over color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fabulous!I got the color I've been looking for without the crazy salon prices. And unlike store brand, it never once burned or itched while on. The color is gorgeous, blond with golden highlights, but not strawberry like I've gotten in the past. Just perfect. I'm a customer for life so they better not go anywhere! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Always great.great lasting color. Wonderful shampoo and conditioner. Easy to use. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom hair colorLove this! The color is vibrant and lasts. I highly recommend this to anyone looking for a quality dye that they can use at home. I have been using this for one year and will never go back. My friend who is a retired salon owner and cuts my hair has applied it for me and was impressed with the product as well. I would give it all 5 stars. Thanks for a great product. It is also so easy to change auto ship orders or color. I love that you send an email when my hair color is due to be made. Sometimes I need it then but if I don't need it right away I simply change the date on the calendar. Awesome! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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As always, just what I wanted!!I'm so pleased with eSalon's formulations. I've never had anything but praise for the formulations that they obtain for the color I'm looking for!! Love it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |