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Color Set
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67'625 Verifizierte Kundenbewertungen |
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I have not received my order yet!!Could you please let me know why I have not received that order yet? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Loved the color. Hate being my stylistI was really impressed with the color the first day. It matched so well my husband didn't know I'd colored it yet. However, three days later, the grays were just as apparent as before. Also, I hate being my own stylist. I felt like I didn't know what I was doing and don't want to do it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWendy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Colour too darkThe colour was far too dark and now after only several weeks the grey is back already at the roots. To me it's no better than a shop bought product and would have cost me a fraction of the price. Very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
No funcionaSolamente quedaron pintadas las raíces pero el cabello estante solo quedó con mi color natural quisiera que me reembolsen mi dinero porque la verdad que se me cayo mucho cabello y el olor del químico era muy intenso que me ahogaba y no podía resperar me Mareo por un momento 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRuth - ¡Gracias por contactarnos aquí en eSalon! Sentimos mucho escuchar que nuestro color no cumplió con sus expectativas. Nuestra garantía de felicidad de color es algo que tomamos en serio. Queremos trabajar con usted para encontrar una resolución. Por favor, manténgase atento a un correo electrónico nuestro en breve. ¡Nos pondremos en contacto con usted para corregirlo! |
Not a fanLoved the kit and the process was way easy too, but the color on my grey started fading within a few days.. if the color would last I would be buying again. But right now a box color from walmart lasts longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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SAY WHATthe color is beautiful don't get me wrong I don't know what I did but the dye used completely fried most if not all of my hair. I tried a few different products and was blessed to have fixed it but it will take a lot for me to do again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMysti - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No grey coverageNice colour, but didn't cover my grey at all. Delivery was fast and packaging was nice too. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCatherine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My hair is darker than I want it.I'm not sure what I did wrong that my hair is brown. I want a lighter blonde. Can anyone help me? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenValerie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Like the Product but..It covered my greys. The problem is that I chose a color more copper (it turned out darker than copper wire) than I should have. I have changed my upcoming order, but would like to know how soon I can color again to lighten it up. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCindy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
A bit too darkDid not realize that it was a darker shade 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |