|
Color Set
|
67'798 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Changing my star reviewI bought this product as a temporary solution to going to a salon as I don't want to find a hair stylist in a temporary city we aren't staying in. I've been a customer for over a year now and just recently they must have changed the formula. My gray hairs are fading through before it comes time to recolor my roots. I'm going to give it one more shot to see if it was a fluke or if they have genuinely changed the product. If that's the case I'll be discontinuing my services. 11 von 15 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good product. But.....This is a good product and I like the way it didn’t dry out my hair like some of the other products I’ve used. However, I asked for my color to be auburn twice and even sent a picture and they kept sending me dark brown. For this reason I canceled my subscription. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
LindaDid not cover my grey 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLinda - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Darker than expected compared to 1stHair turned out darker than the 1st time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSheri - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too dark and residues on scalpsI've adjusted color twice but still too dark / black, however gray coverage is good. One constant issue is that the color leaves residues on scalp for a few days after coloring and it also make scalp itchy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenYujin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorMy hair was supposed to be Ash Blond and it turned out a Chestnut color. Other than the color everything else was great! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDonna - We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a Color Requested. We look forward to crafting your custom color! |
DisappointedThis was my first use and I have about 35% gray, especially around hairline. This did not cover the gray well, I had to use another haircolor 2 weeks after coloring with e salon. Was very disappointed. Color was nice what did color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJane - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Don't RecommendColor did not come out as . Made hair really dry. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKelliHope - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did nothingI wanted to go a shade darker than my current color. My hair was med gold brown with highlights. I confirmed with a stylist before I got my color. It is the same color as it was and barely covered my highlights. Highly disappointed for the main reason I wanted to cover highlights and go darker again. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAshley - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancelar mis pedidosLamentablemente me diagnosticaron Cancer y mi cabello se ha caído. Gracias x todo. Carmen Solari N. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCarmen:- Gracias por escribirnos. Lo sentimos mucho. Te acabamos de escribir un email de confirmación. De parte de todo el equipo de eSalon te deseamos una pronta y rápida recuperación. |