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Color Set
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67'625 Verifizierte Kundenbewertungen |
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covers well butcovers well and the color was good but hair felt matted in that area when dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue - Thank you for your feedback. While we're happy you're enjoying your color and coverage, we apologize for the disappointing experience you had with your hair color when dry. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Great color, hate the processI had problems with Step 2 of the coloring process. After the color was in my hair for 30 minutes, the instructions said to mix the remaining color with water and dump over my head in the shower. The color in the bottle starts to dry after 30 minutes, so the water wouldn't mix very well. I put it on my head anyway and the goopy mess that slopped out of the bottle splattered everywhere and the fumes were so noxious, I almost passed out. After rinsing and shampooing and conditioning my hair, I then had to spend the next 15 minutes scrubbing my shower and tub with Ajax to get the haircolor stains out. I have never had to do a step like this with any other haircolor, why is this necessary? It is for this reason alone that I will not be purchasing this product again. Other than that, the color looks great and my hair feels soft, looks shiny. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTheresa - Thank you for reaching out to us here at eSalon! We apologize for any inconvenience brought by your color application. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
IAM very disappoint it didn't color my gray very while.I am returning the color you sent. I said tO camcely account. Very unsatisfied. Denise Fattig 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not worth itDoesn’t cover grays. Doesn’t last longer than 3 weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRory - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Asked for blonde ended up with copper redIn my profile I said I wanted to go to a lighter blonde. My color was sent and I ended up with copper red hair. When I reached out to my “color professional” Yvette I was told that none of their hair colors will lighten your hair that I have to do the lightening kit. I asked why I wasn’t told that up front when my profile specifically said I wanted to go lighter? I also asked why my hair is now copper red when that’s not even close to what I asked for and all she did was refund my money and said they could not fix it. The advertised personalized service for your color is not true. No one looked at my profile or specialized anything. And now I have a color I didn’t ask for and no way to fix it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Muy oscuroEl color querido era #99j Wine rojo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenny: - Gracias por escribirnos. Sentimos que tu color haya sido más oscuro de lo esperado. Nos encantará poder revisar tu caso en detalle y darte una solución. Para ello, te hemos enviado un email. |
My hair is the exact same colorI have light/med brown hair and ordered a copper mahogany. My hair is almost the exact same color, maybe a tiny teeny bit more 'copper'. I also can still see my grays. Won't be using again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not greatThe colour fades quickly and did not cover all my grey hairs. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHannah - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
IngredientsI love everything about the eSalon system, except for the ingredients. After researching other options, I am changing to a similar product line with less toxic potential. Thank you for your service the last 6 months but for my health and my environment, I am leaving. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHattie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products! |
Mi colorNo me gusto él color me quedó muy negro.me gusta él color caoba y las canas me salieron rápido. Ahora tengo él pelo de 2 colores. Pero me dicen que me veo bien.no me manden más hasta nuevo aviso por favor. Gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |