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Color Set
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67'625 Verifizierte Kundenbewertungen |
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Three colour hairI had grey roots when my hairdresser daughter applied my colour. It came out a lovely dark brown colour. One wash later my roots are a gingery colour with chunks of grey. Very disappointed. Will have to visit a salon before my daughter's funeral next week as it looks embarrassing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
It’s okIt’s ok but the cost is knot that good. So far this stuff hasn’t lasted any longer than store bought dye so I’m done with this high price stuff. Now all I have to figure out is how to stop it from coming to my house and me getting charged for it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatherine - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not any better than any other hair colorNot thrilled 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor grey coverageAnd twice the price I normally pay. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BienJ'ai une couleur 6.44 chez mon coiffeur mais quand je reçois la vôtre ça fait un peu plus cuivré que prévu 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAurore L. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
No ColorI was very excited for this to come, and applied it as soon as the mailman left. Now that I’ve used it, I am extremely disappointed and frustrated because there is no visible difference in color AT ALL. Not even a slight color wash. I would not recommend this product even at the $10 price point. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AburridaTodo llegó perfecto y súper rápido. Estaba muy emocionada por mi nuevo color, pero oh sorpresa! No pasó nada NADA. Me cambio un poquitín el color pero no se nota y no obtuve buena cobertura a pesar de seguir todos los pasos tal cual. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDaniela H: -Sentimos muchísimo escuchar que no hayamos podido cumplir con tus expectativas de Color. Acabamos de enviarte un email para ofrecerte una solcuión. |
Changed and not for the good.I was a LOVER of your color but the last 3 shipments have been lighter in color and don't seem to hold up or cover my grey well. Did you change it? That is why I am not going to reorder but in the past, it was a miracle. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristi- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never againThe color was too dark and too warm (red). They offered to adjust it and my hair is now BLACK with red highlights. No thank you, would have been better off to use Loreal or another box from over the counter than this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlisha - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t workThis did not work for me bleached my roots doesn’t match my hair and I’m having to pay to have a professional to fix it. Please discontinue my service. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |