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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Première colorationBonjour, J ai reçu ma première commande en 4 jours. Les consignes d utilisation sont très claires. Je suis ravie de ma couleur. Elle est sublime ! Merci à toute l équipe d esalon. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Colour spot onSo easy to use and the colour was exactly what I wanted. So happy with the results! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Colour doesn’t match discriptionI’ve ordered ash blond and received warm dark blond. My hair is very warm nearly ginger after hair dye. Far from ash. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDorota C. - Thank you for your feedback! We're so sorry to hear that you are disappointed by the result of your hair colour. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
ColorAn excellent result, people didn't believe it was a color applied at home 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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I am definitely a fanFrom start to finish this was a very wonderful no disappointments whatsoever experience the box that everything comes in itself you feel like a princess well I did, the hair color itself was absolutely perfect, I'm home recovering from an accident so it wasn't in the cards for me and my friends picked up a couple of colors for me but I'm coming right back to these experts I I have not one complaint your personal colorist is wonderful getting your account set up is easy it's a really really nice way to treat yourself!! 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Colour not as picturedSupposed to be brown/red but came out really bright burgundy - hated this colour! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Iona! We are sorry to hear your color isn't right. Please check your emails, we just got back to you. |
Love the idea but colour not what I wantedI think the colour didn’t work out the way I expected . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BobbinsNot being funny but how can brown be ginger? The picture I sent was ginger and asked you to Match the tone! You have sent brown 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sarah! We are sorry to hear your color turned out brown. Please check your emails, we just got back to you. |
Too redI’m pretty sure I said on the initial form I filled in that I didn’t want red in my colour. I’ve done my colour and I have dark auburn hair, not the dark blonde it says on the product. Therefore, I won’t be using this service again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Jennifer! We are so sorry to hear your color didn't turn out as expected. Please check your emails, we just got back to you. |
pedido no recibidoQuisiera saber porque despues de tanto tiempo aún no he recibido mi pedido, dice que aún está en transito pero eso hace mucho. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Yosika: Siento que no hayas recibido tu pedido. Por favor, revisa tus emails, te acabo de escribir. |