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Color Set
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67'642 Verifizierte Kundenbewertungen |
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Copper Hair AgainI made it very clear that my hair tends to regretfully turn copper and asked for a blue, or ash base. No success 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKerri K. - Thank you for your feedback! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutely terrible colour, and I don’t know how to fix itNot even remotely close to what I had imagined or my natural colour. My ends are darker than my roots in a terrible cherry red. My roots are a lighter Cooper brown and lighter than my ends, but blotchy colour. The copper latched on to my front and the grey are now brown. But not a brown that is the same as my natural dark medium brown. There is nothing consistent, natural looking or close to an medium brown with some Cooper. The red given to touch up my ends is so unbelievably fake looking I haven’t had hair this bad since I started dying my hair in junior high. I’m not even sure how I’m going to fix this with all salons being closed because of COviD. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLindsay B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
didnt workliterally my hair is the same color as when it first started .... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVi T. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Absolutely awfulThis was terrible . Turned my hair an awful colour and I followed the instructions exactly !Totally wasted my money. Wouldn’t recommend to anyone. So disappointed. It sounded a brilliant program but clearly isn’t . If you are in two minds don’t do it ! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSPARKLE - We’re so sorry to hear that you were disappointed by the results of your color application. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This was supposed to lighten my hair and it made it darker!I followed all the instructions carefully and fully. This did not lighten my hair a couple of shades as promised. It made my hair noticeably darker. If 20vol developer isn’t strong enough for some people’s hair, that should be better acknowledged on the site! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLillian- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not color grey !!!!!Want my refund !!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
easy but wrong coloreSalon was easy to apply but way to dark. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First timeA little messy.....Doing two lots. Easy to muddle bottles as they both say developer and not for example a or b / 1 or 2 step on them. A lot of waste on shoulder length fine hair. Thanks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy H.- We’re so sorry to hear that you were not satisfied with the application of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
¿Mi pedido?Aún no me ha llegado 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Amaia: Gracias por escribirnos. Sentimos mucho que tu pedido no haya sido entregado. Estaremos encantados de poder revisar lo ocurrido y darte una solución. Por favor, revisa tu email, te acabamos de escribir. |
Not Blonde at allThis was a correction color after the first coloring came out brassy. This came out looking strawberry blonde. Just awful!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenValerie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |