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Color Set
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67'658 Verifizierte Kundenbewertungen |
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colorI have tried for over a year to get my color right. I am not a satisfied customer at this point. At one point you made my hair so dark I Had to go have it professionally lightened. Send new pics and starting over explaining over, and over, and over. Less brown more RED. I AM A RED HEAD. brown to copper. To much copper then red. THEN IM ORANGE. well guess what. I have to have it corrected professionally again. I give up. I don't know what to say. You did have it right a few times. But if I asked for change it didn't work. Sorry. Not satisfied. If you look back and see how many times I wasn't satisfied and gave you a chance over and over. I guess the guarantee doesn't apply all the time. Will I try you again. I really don't know. Would I recommend you to someone. If they have Straight up black or brown hair yes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLA - We sincerely apologize that you have been disappointed with your color results and had to have your color corrected in a salon. We'd love to make it up to you, so we've reached out to you via email to see how we can assist you, per our Satisfaction Guarantee. |
Not enough colorThe color I got was lighter than the picture I provided & came out much redder than expected. Also, there wasn't enough gloss color to cover the length of my hair (I have very long hair). I probably won't renew my order based off of this, but I haven't decided. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAaran - We apologize that your hair color turned out lighter and more red than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
My color turned to be blackI am very disappointed with this coloring experience, I asked dark brown and I event explained in the that I was looking for a chocolate brown and my hair turned out all black, I have never had this color and I would have to spend a lot of money to have a color specialist at a salon to fix the color, and aside from all the chemical exposure which is not good for my health and my chronic fatigue disease. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYvette - We're sorry that your most recent color order was too dark. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Didn't change colorI used the product you sent me. And my hair color didn't change. I can't tell a difference at all. Maybe a Lil more redder than it was on top of head at the roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
This really is the best!I love the color and all my friends tell me how natural it looks (I hadn't colored my hair in over a year, so it was so light from the gray coming in. Coloring it was instantly noticeable, hence the "natural" comment). You really cannot go wrong with this service. I will never buy anything else or have my hair colored professionally again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful color and really lasts!Absolutely loved the color, it is perfect for me. Doesn't damage hair and color doesn't fade. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it!I wasn't sure what to expect when I ordered. I loved the personalized directions--you can't go wrong if you follow them. My color was gorgeous. I feel like I got a better deal on my color--looks natural--than if I went blindly with store bought box dye. We will see if the results last longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love colorLove the color. Like that it cones to me just in time for next color treatment. Hair feel nice n healthy as well.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color!Color is great! Looks very natural. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the color and shine3rd time using, love my color! I needed to adjust the color slightly and they got it right!! My hair looks healty and beautiful. Doesn't smell like other products, smells nice. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |