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Color Set
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67'669 Verifizierte Kundenbewertungen |
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Great productI love the finish of my hair, it really looks smooth and shiny. The color is good but a little too blonde. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Loved it!!!!There is nothing that I can complain about using eSalon. Their product is wonderful, I would like a little bit more violet, but other than that no problems 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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greatCould I get just a bit more copper, please? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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order reviewI have not tried it yet. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful colorI love the color but it doesn't completly cover my grays.. :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Cancel this accountCancel this account 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Cancel my subscription.Please send a refund as I am not at all happy.When I first color my hair it is very dark. After a few washings it becomes a lot lighter. I like the color my hair is now, ( medium brown). I just colored it a day ago, and I would like to keep it this color. I thought your color would be truer than store bought, but it isn't. It fades several shades lighter. Therefore I will not be ordering any more of your product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancyJ - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Way too darkThe color was way to dark for my skin tone and I am not satisfied with this purchase. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKara - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Didn't like it.No a good enough cover for my white hair.. I'll will like to go back to my previous order. Please Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFaviola - We're sorry that your most recent color order did not cover your grays. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Didn't rinse outI'm not sure what happened but at the time of rinsing out the color. Left on 25 mins because it's the only way to cover the grey. I literally had to scrape off the hair die from my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMayra - We’re sorry that you had to scrap off your color application. Our records indicate you have continued to use our service. In accordance to our Satisfaction Guarantee we have added a credit to your account since you have expressed that you were unsatisfied with our product. Again, we apologize that you were unhappy with your experience. |