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Color Set
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67'669 Verifizierte Kundenbewertungen |
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How do I start over with a completely different color?I want to start completely over, but you all won't let me. New color nothing like what I had before. How do I do this??!!! I am very frustrated. I canceled your service because of this before. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Sadly not working.I have not managed to get across to the colour specialist what I wanted, this now the 2nd time its has gone wrong, I have got a colour that is so dark my hair is like Katy Perry's. I wished for a soft light brown colour with a touch of copper, I will have to wait and try to fade this awful colour that has no resemblance to what I ordered, it doesn't suit skin tone and it has made me so unhappy I just want to cry, as I was wishing for so much more of this product and won't be using it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFiona - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
OkayIt gave a good colour initially but wore off after only three washes to a sort of khaki colour at the ends 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not for meWhile it made my hair shiny and soft the color was not what I had anticipated. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color did not lastThe color lasted a week. I followed the instructions and have used the product before however this time it did not last. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBillie - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Love the colorsEasy and good handling, so well described how to use it, great colours!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom hair colrLove this hair color product. Red lasts longer than pro applied high quality expensive color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I Love it!I really liked my personalized color,l liked the fact that the two bottles had different formulas one for the roots and the other for the rest of my hair so it looks even. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colorJust as they claimed, covered gray better than product from store. Easy to follow directions. They advised me to go a shade lighter than I ordered and the color was exactly what I wanted, very natural and great gray coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Loves itThis is the best hair coloring kit I have ever used! The color was perfectly matched to my hair. covers gray and very gentle on my hair. I highly recommend this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |