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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Producto para teñir el cabelloLa verdad que no me gustó como me kedo el cabello ..demasiado duro y un olor muy fuerte .. no uso amonia y si no se molestan no quiero volver a ordenar 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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didnt cover greysnot too happy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I decided to try your color one last time.I have been disappointed with both the color and the fact that my scalp and turned the same color as my hair. I have tried to cancel my account but I continue to get sent your product. I no longer want to subscribe to your service. Thank you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Kathleen, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Réaction allergiqueDommage le rendu couleur est top et l'application facile. Jai fait le test 48h avant et jai respecté les conseils d'application mais je me retrouve avec un cuir chevelu tres irrité (fortes démangeaisons et sensation de feu). Je realise pourtant des colorations depuis des années. Je n'avais pas annulé l'abonnement donc j'ai recu un autre pack coloration. Pas d'autre choix que de le jeter. Cest fini pour moi esalon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMathilde L. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que vous ayez eu une réaction à notre produit. Nous allons vous contacter par email afin de vous aider au mieux. Veuillez vérifier votre boîte de réception pour plus d'information de notre part. |
Not for meLet me start with the fact the color is AMAZING! However, I had an allergic reaction to the dye. The chemical smell though is what got me, it made my eyes burn and water, my nose and lungs sting, it was hard to catch my breath. I hope others have a better experience. My colourist did a fantastic job. I truly wish this color came in a box! I will miss it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - Thank you for your feedback, it makes us happy to hear you loved your color. We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Personal ServiceI love how when I ordered my first colour - it wasn't quite what I expected so I sent pictures and told the esalon team what I thought and they adjusted my colour to suit my requirements. You can't do that with shop bought colours! The personal service is great. The second colour was a lot more like I expected but I still want to tweak it again a bit so I'm hoping to adjust until I find the perfect colour. I've had lots of compliments on my new hair colour and it has definitely coloured the grey/white I had turned. Also they put extra bottles in as I have long hair so they provide enough products to suit your style great personal touch. 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom HaircolorGot my coloring set today and used it right away. Was totally surprised at the difference of my previous sets. The color now has the most luxurious lather when massaging it in my hair. It’s a thick foam that surrounds each hair and colors even the thin side hair that beforehand never took good. Also, the shampoo has a thicker lather and along with the conditioner it feels like it nourishes my hair to where it is a lot softer when done. I am loving the changes you have made! 4 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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Great!Love the color! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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CouleurJ'adore la couleur 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Not goodVery awful smell during application, colour not as expected and didn’t cover my grey hair. I’m really unhappy with this product. I didn’t order new one and you guys hidden the plan so you sent me another pack without my knowledge. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Anna! Thank you for contacting us, we apologize for any inconvenient with your last color. Please check your emails, we just got back to you to help you further. |