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Color Set
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67'649 Verifizierte Kundenbewertungen |
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My haircolorLast shipment color I rinsed the color out it did not cover my grays at all it was a total waste of my money. I am very disappointed . Afraid that the box I have coming is not going to cover my grays again . I contacted my colorist asking her to fix the grey coverage but if it does not work this time I will request a refund and cancel with you and I have been with you for years . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
New colorWas expecting more redish color. Brown mahogany. Sounded reddish brown to me. Absolutely no red to my color and although it did cover my grey in my main area... it didnt cover the grey on my temples. Very disappointed:( 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Liked color but didn’t cover silversI must have stubborn silver hair because they didn’t take color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DissatisfiedThe color I received the last 3 times, despite my requests to adjust to a more blonde instead of red, was awful. I am canceling due to being dissatisfied with the results. Good luck to all who take a chance and hope to get your desired color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelli- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Orange Streaky Hair !!I was shocked by the outcome of your hair coloring. I also sent in another hair review that has all the details. I believe the coloring I wanted was Dark Blonde Cooper with ends refresher. Lets go with that. However I still feel I should receive some kind of adjustment in price for this major mistake. I also sent in pictures, did you receive those too?? 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hot rootsNot sure if I accidentally switched, but I have hot roots. I ordered the next round right away to hopefully fix it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenApril- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not what I was expectingI wanted more violet & didn't happen. So stopping future order. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBelinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorDon't like color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMadeline- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Strong chemical smell and not enough coverageI normally use another company but thought I’d try e-salon. My initial thought was great shipping Speed and good value. overall I am not satisfied with product. I had to run the fan in my bathroom and have the window open (freeze along the way since it’s winter and cold). I almost couldn’t finish applying color because my eyes burned sooo bad! The fumes were horrible and you would have thought I was applying it to my eyes! After all that, my color didn’t even match even though all I wanted was a dark brown. It’s more of a reddish brown so 1. You can see difference in roots and my normal color. 2. It did not cover my gray roots like other product have. 3. It burned my scalp so bad I have red spots everywhere which are now itchy so I am a hot mess. I would not recommend e-salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLesly- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not what I expectedI am very disappointed in my color. I ordered a dark "blonde" and what I got was an Auburn brown. When I colored my hair I wanted to cry from the results. There is nothing blonde about my results. I am really not happy with my first experience. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin-We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |