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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Didn’t cover greyHello! This is my third time using esalon. The last two colorings were great, but this one didn’t cover any of my grey. :( I’ll have to buy color at the drug store now just to be able to try to cover it up. So sad. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharlotte - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Smell too strongThe color was good but I almost passed out twice from the chemical smell. If the chemicals are that strong what is it doing to my skin and hair? 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenArlene - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Keep an eye on your inbox for more details. |
TOO DARKI was hoping this would be a chocalte brown, but my roots are almost black and hair is very dark brown, disappointing 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatrina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
WrongI asked for mulberry burgundy and ended up with chocolate brown. I’ve had red hair 25 years and now suddenly I have brown hair. Not happy. I’ve been using esalon since 2015. In the last year and a half (maybe a bit longer), the color formulas are not good. I asked for rich red and I get joker red with strawberry blond roots. I ask for burgundy, I get reddish brown. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Original Covered Better & Lasted LongerThere were two bottles this time. The one for the roots seemed a lighter cover and isn't lasting as long as when I used to just get one bottle. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSonja - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color was okay.The color was perfect for my ends and darkened my hair beautifully, but I feel like the color did not cover my roots well. It did a great job blending away the few greys I did have, which was wonderful, but I could still visibly see a color difference in the growth of roots from my past professional salon visit. I always like to have my color be rich and slightly darker than my natural color, and it definitely picked up on my ends, but did not properly lift on my roots. Overall, it looks nice, but I am disappointed about my roots. I was really looking for that deep blue-black color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlexis - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not a color match too yuckNeeded a blinder color like L’Oréal extra light blonde... totally not a color match not happy at all 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCecilia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI ordered dark blonde, cool beige. My hair turned orange on top. Also, a chunk of my hair fell out in the shower. I really wanted this to work, but it just didn't. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No color change at allThe color did not cover any gray or even change the color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LivraisonBonjour Je suis tjrs contente de mon pack coloration Cependant je trouve que la livraison est un peu longue c est pour cela que j ai modifié la périodicité d envoi à 4 semaines au lieu de 5 Car la période de l envoi est bien trop longue !pourquoi ?? Merci d en tenir compte pour le prochain Bien à vous 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarie A. - Merci pour votre commentaire. Nous sommes désolés que l'attente de votre commande se fasse longue. Nous allons vous contacter par email, pour plus d'information concernant les délais de livraison de votre commande. |