67'686 Verifizierte Kundenbewertungen |
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too dark...I would like a refund please. thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeatrice - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Hair love!I was nervous. Haven't colored my own hair in years, and that was before grey hairs set in, but this color was perfect and it makes me feel good when I look in the mirror. Three weeks in, it's still covering the grey, the ends still match the roots, and the shine is excellent. I'll definitely use this again between salon visits!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorThis is perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Excellent!After a little tweaking, the color is great and my gray is covered. I am recommending the product and service to all my friends who color their hair. I love the opportunity to give feedback, and, most of all, the fact that my experience has improved with each application to the point where I am extremely pleased. My hair has never been in better condition. Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Won't go backTo the salon and pay high prices. This is such a great deal and great quality 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect matchI uploaded a picture of myself and a colorist recommended a different color. It turned out to match my natural color exactly. And does a great job covering my grays. My hairdresser even said the quality of eSalon color is great. Love eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color maybe just need more shine.I am very pleased with this customized color. very close to my own original color.Thank you Callie for helping me through the steps. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Autumn FallsI love getting my color every 5 weeks and generally speaking I like the color. I am an autumn colored red head and its been a little difficult to get the red right but certainly not embarrassed with the color I have. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Turned my blond hair GRAYJust awful. Ask to have the color made with some white in it. Trusting esalon, i used it and results was DARK BLUE GRAY. I have received no refund. Nothing. Some Guarantee... BUYER BEWARE 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Way darker and does not stayThen they keep shipping and the site doesn't allow u easily to cancel alrogether 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |