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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Sorry it didn't work for meI have a lot of gray and this did not cover any of it but most of all the color was very light almost white blond no real golden color at all. I followed the instruction exactly, 30 minutes after the full 4 sections were covered, but the color either didn't take or somehow I got the wrong color. Nothing golden, or blond about the finished product on my hair. My suggestion is to go darker then you might think you want and maybe that will work. I am sorry it didn't work since I don't have a salon appointment for another month, so I have to just live with this look. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We are sorry to hear that you were disappointed by the gray coverage and that there was no golden color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love It ❤️Absolutely the best color experience. The color was Absolutely perfect and very gentle on my hair and scalp. Gorgeous ❤️ 9 von 9 Personen fanden diese Rezension hilfreich. Du auch? |
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Exactly what I wanted!!!!!The eSalon team has been exceptional and getting the exact color I wanted. The responsiveness and dedicated customer service is bar none. I loved my last color but wanted a little more red and explained what I wanted and the colorist created the exact color I needed. I'm extremely happy with the service, and I don't have to go to the salon anymore. Very satisfied customer. I would highly recommend. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colour matchReally good colour match , neutralised orange tone as I asked left shiny and soft. Plenty of product to use didn’t run out and I have waist lenghth long hair! Highly recommend 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Thrilled!I love this process, I wish I had found it earlier. Since my hair has started to grey I’ve been paying a lot to have it colored at the salon. This is a perfect solution. And I actually prefer doing it at home. I’m a customer for life! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Still hv grays:(Great product but didn't cover all my grays....so 😢 sad... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect CopperWe changed from some browns to more copper red. Love the copper color, but the roots were still a bit too light. Happy with it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not covering grayThis does not cover my gray at all. The drugstore box dye worked much better than this 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists will work with you to adjust your formula. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Couldn't tell I colored my hairMy hair is brown and I dye it blue black twice a year. After I used esalon hair dye, I couldn't even tell I had dyed my hair. All my roots were still brown and it could not have been blue black because the ends of my hair was the dull black it was before I used the hair dye. I could have sworn I canceled the subscription but they drafted my account at 5:30 this morning but I was told it was already shipped and I would have to wait and refuse the package/send it back and wait on them to get it back and process before they would refund my money. If u cancel your subscription, u might want to double check and make sure ur cancelation was completed. I'm going back to store bought dye. Never had a problem with store bought dye. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelley - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color way darker than expectedI was hesitant to start dying my hair because I never had before and I liked my natural color. I attempted to get as close to my hair color as possible and asked my friends their opinion and they all said medium brown was closest to my hair color. It took me a couple of months to but the bullet and dye my hair. The color looks to me like the darkest brown, not medium at all. I’m disappointed in how off it looks from the photo in the color finder. The positive is that my hair feels amazing. I thought my hair would feel more brittle after dying it, but it actually feels healthier than before. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |