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Color Set
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67'766 Verifizierte Kundenbewertungen |
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Bit of a fiascoI had light blonde hair. I wanted to darken it to a medium to light copper colour. My first dye made my roots bright red and the lengths a dull brown colour. They sent a correcting dye, but that just made my hair dark brown. It lightened after a few washes, and it's a nice colour, but not a colour I wanted or one that suits me. Now I am back in the process of lightening my hair again, so the damage won't be good. So, kind of hit and miss. Service wasn't bad, but I don't think they mixed the colour well either time, as neither colour was close to copper. It's also very hard to wash the dye out. Smells fine and comes with good gloves and a good amount of dye for longer thick hair. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather T. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
After 4 washes, grays are coming throughI have lots of grays so I am having to color more often than I would like. I have tried your color before and had the same issues with my grays coming through shortly after I colored but thought I did something wrong so I tried your color again but just after 4 washes my grays are very noticeable up front. I have enough from my last purchase to color again and will use it up and then decide whether I will be purchasing again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRhonda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
OrangeMy color turned out orange and is fading just as fast as the non-permanent color did. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharity - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didn't even last 2 washesI tried esalon to go back to my original color. The color was way too dark. In addition, I followed the directions completely, and my roots still ended up darker than the rest of my head. The color washed out after 2 washes which I am grateful for because it was not the color I desired, but hair dye should not wash out that quickly even if it's a gloss. I use color-treated specific shampoo, so I know it's not that. I was very unhappy with the results. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkI ordered a pearl purple-y colour. I followed the directions to a T. And my hair turned out black. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLea - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Waste of moneyCompletely awful colour... made my hair go orange. I've wasted so much money 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Maybe its my hairI didn't really like the color they made for me, the roots were lighter than the rest of my hair for some reason. I'm not sure as to why the color wasn't as vibrant. It really looked dull and boring. The roots which was the darker of the two colors had almost a different color profile. It really looked like a messed-up box dye. I've colored my own hair many times before, and I didn't find this any better than my typical trip to sallys. I will be giving it one more try though, because it still may have been a user error. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LivraisonJe suis très déçu première commande il y a de la coloration qui à coulé partout dans le colis 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNoémie L. - Merci pour votre commentaire. Nous sommes vraiment désolés que votre commande eSalon soit arrivée endommagée. Après vérification de votre compte, nous constatons que nos équipes se sont déjà occupé de tout pour résoudre ce problème. Si vous avez des questions n'hésitez pas ! |
It didn’t work...I did everything the instruction said, but after everything was done, my grey roots were still grey! Don’t know what happened, it didn’t work this time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLing - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No cubre las canas y no es el color que pedíAdemás de no cubrir las canas el color es un marrón cobre, rojizo todo lo que no quería que fuera 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Laura: Sentimos que el color no haya cubierto tus canas y haya resultado diferente a lo que esperabas. Estamos felices de poder ayudarte, por favor revisa tus emails. Te acabamos de escribir. |