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Color Set
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67'686 Verifizierte Kundenbewertungen |
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Great color/Don't LastI purchased this product in September 2016. I used it October 4th. While the color was fantastic and perfect due to my colorist and not my choice, it did not last as long as I thought it would. I chose the color for my hair but because of the pictures I sent in, "My" colorist saw that the colors I chose were too dark. She not only corrected the color but sent it out as well. She was ready to send out the darker color, if needed. My only problem was that the color didn't last long enough. I'm scheduled to receive more coloring December 9, 2016 but my scalp is already white again. :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Fades very fast!!!!Hasn't even been a month and 90% of the color is out of my hair. Even with using shampoo for colored hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Great At Home Hair ColorThe instructions were easy to follow. The color turned out great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it as always!Love the color, it's perfect as I've come to expect for eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Super EasyEverything you need to color your hair is contained in kit and all you have to do is follow the directions which are simple and easy to read. Super fast auto shipping and on-time deliveries put my mind at ease knowing that I don't need to remember to pick up haircolor at the store at some point. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love my custom color.I love the results of my custom color. My colorist made an adjustment based on my initial comments and the results were just exactly the color I wanted. The application was low odor and my hair looks terrific. Thank you eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color CoverageThis is as near to my own color with fantastic results and has excellent gray coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it!Love this service! Multi-tonal color that can be tweaked and any moment. And I can do it myself with no training. I always love the results. Its so easy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice Product/ fab colour matchThe colour match was great, but the grey coverage is not good, covered for 2-3 weeks, then grey showing again, this is way to quick. so no its not a product to keep using as I don't like colouring my hair that often. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeressa- Thank you for sharing your feedback with us. We apologize that your hair color did not provide the coverage you were expecting. We see that we have already reached out to you regarding our Satisfaction Guarantee and issued a refund for your last order. You can always contact us if you have any further questions regarding your color. We are always here to help. Again, we are sorry that your color did not come out as expected. |
So close yet so farOrder arrived a week earlier than expected, which was great! Packaging was brilliant, had all that was necessary and was easy to use. Issues: it did not cover my pink strands. I picked the bleached highlights option and specifically added the information to the colourist, but my auburn colour has these pink strands still in it. This is a shame because I actually like the colour on the rest of the hair and in terms of damage it is quite reasonable, but I will probably have to apply something else to reach a more uniform colour... What a shame. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLuisa - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you weren't completely satisfied with your experience. |