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Color Set
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67'740 Verifizierte Kundenbewertungen |
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Color is greatThe first color was too light and didn’t color the gray, the second batch was spot on, the third batch looks like the first. Not too thrilled about this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
COSTO ECCESSIVOIl primo ordine aveva un costo promo di 22,00 euro, il colore non era come desideravo. Ho fatto una richiesta di modifica colore, il costo del secondo ordine è stato di 27,95. Peccato che quando il postino me l'ha consegnato ha preteso altri 12,54 euro per spese doganali. A questo punto direi che non conviene proprio!!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCristina - Siamo spiacenti per tale disguido e il disagio causatole. Le abbiamo invitato un'email per assisterla ulteriormente e per fornirle maggiori informazioni riguardo i nostri prezzi. Grazie ancora per aver condiviso la sua esperienza con noi! |
Not enough for hair lengthNot enough product. Also didn’t cover grey even though I had explained it didn’t. All I got was extra time added. Not very good customer service. Still have a box unused. Really expensive for what you get and having to do it yourself. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah T. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be and did not cover to the extent you needed it to. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I keep getting the wrong hair colorI keep changing my color to adjust for more red and mahogany. Yet the ratio to brown still over powers the ratio to mahogany red. The last color adjustments still has not made me satisfied with the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didn’t workBeen using for a while. Smelled strong, texture felt different while applying, and it left whole areas without color. I had to buy spray on color to cover up splotches until I could get a haircut or color again. I contacted e Solon — nobody got back to me or reimbursed me for the faulty shipment. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJames - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LOVE the color, didn't cover my greys well at allLOVE the color, didn't cover my greys well at all 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Ugggg!I loved the first few times I colored my hair with your hair coloring products, however this last coloring was a bit frustrating. LOVE the color, but after 5 washes and using high quality hair products, the color is still found on my hair towel. It has never done this in the past with your salon products. What changed? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAllison - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have sent an email with some tips to help you out. Please check your inbox! |
Very disappointedVery disappointed I had canceled my subscription back in March because the Smell was unvariable and I got a migraine headaches and it did not cover the gray and now I’m being charged again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGuadalupe - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
NesecitoLas canas son mi problema uso el tinte y no me cubre en varias de ellas también siento q el tinte no dura por q me tengo q poner seguido el tinte y el color es perfecto 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAdela - Gracias por enviarnos tus comentarios. Nos entristece saber que tu color no cumplió con tus expectativas. Nuestra garantía de satisfacción con tu color es algo que tomamos seriamente. Te enviaremos un correo electrónico para ayudarte con esta situación. No te preocupes, haremos lo posible porque estés contenta. |
Damaged goodsMy bottles were damaged and leaking when they arrived. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCrystallyne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |