67'686 Verifizierte Kundenbewertungen |
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Love itLove this product. Looks great and hair feels and looks so soft 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfectPerfect color every time! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect - every time!This is a wonderful service and product! You make it so easy to obtain salon quality color at a at-home price. I LOVE the way you care about your clients needs and satisfaction, always checking up on me before, during and after to make sure I am happy with the end results! Plus, you know what you are doing! Without your expert advice I might have had a real disaster, but upon questioning me -viola-beautiful color, beautiful coverage, and most importantly - beautiful hair! Thank you so much eSalon! I LOVE you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not as anticipatedI need up with 2 time color by following the roots only method. My previous experiences have been fantastic, but I will do all over color to prevent "the stripe" 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ExcellentHair dye is killer to smell but the hair stays dyed longer. Love the color as well 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Made my hair fall outThe colour was great but it made my hair fall out A LOT and therefore will never use again... 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMartha - We apologize that your eSalon experience has been unsatisfactory. As our color does not contain bleach it is not strong enough to break hair follicles. We suggest contacting your doctor immediately with our ingredients found on our Safety & Precautions page. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Just your typical over the counter hair dye.I have dark brown hair and usually spend $150 to change my hair color. I was happy to see the excellent reviews on this product. Tried it one time and it is not for me. The smell alone is the same as the over the counter hair dye. On top of this, once I was finished using the product, you couldn't tell I did anything to my hair. Guess I will go back to my salon and pay the outrageous price to have my hair dye. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We apologize that you are unsatisfied with your color results. Since the color was not what you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Colour too warm2nd attempt but still too ginger 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We apologize that your hair color turned out warmer than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
ColorThe color fadded way too fast 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatie - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Hair color reviewI wanted this to work out; however, this was the first time in all my years of coloring my own hair that it did not cover my grays. Bummed because I was going in the next day to have my stylist put highlights in and she then had to do another color to darken my roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiana - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |