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Color Set
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67'669 Verifizierte Kundenbewertungen |
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Way darker than photoMy hair is incredibly dark. Instructions were followed to a T. Very disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVanessa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t cover my graysDidn’t fully cover my grays, kinda disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJocelyn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not pleasedDid not cover well. Canceled next order, Escalon offered to send a modified replacement free. I never received it.... yet I keep getting emails asking for a review. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAaron - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly! |
Cobertura de canas pésimaPor favor necesito cancelar mi suscripción con ustedes me aplique el color y las canas no se cubrieron he tratado de ajustar el color algunas ocasiones pero tampoco he logrado obtener el resultado que deseo en mi cabello gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGabriela - Lamentamos saber que se sintió decepcionado por la cobertura gris de su reciente aplicación de color. Tus resultados son importantes para nosotros y nos tomamos muy en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. Realmente apreciamos sus comentarios y la oportunidad para nosotros de hacer lo correcto. |
Grey not 100% coveredI love the colour but it did not colour my grey 100%. Would order again though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Pamela! We are sorry to hear about the grey coverage, and we would love to fix that for you. Please check your emails, we've just contacted you to help you further. |
Cambiar el colorMe gustaría que el color tuviera mas cenizo, ya que el color me quedo unpack hacia el lado crobrizo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFrances - Lamentamos que el color de tu cabello no sea el que esperabas. Su pedido está totalmente apoyado por nuestra Garantía de felicidad del color y nos encantaría trabajar con usted para ajustar su fórmula para su próximo pedido. Nuestros expertos en color se han puesto en contacto por correo electrónico y estarán encantados de ayudarle en este proceso. |
To darkI ordered a lovely light brown hair, beautiful packaging but just to dark and stains more than usual hair dye 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Kayleigh! We are sorry to hear that your hair color was darker than expected. No worries, we can help you. Please check your emails, we've just contacted you. |
Terrible Gray CoverageTerrible gray coverage and worse customer service! I will not be back!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
never received but paid forhere's track number9405511205120888313493 please If you look at emails I ordered pearl brown 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnna - We're truly sorry to hear that your order hasn't arrived! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with your order soon. Keep an eye on your inbox for more details. |
Me senti comodael color fue escogido por mi, pero aun sigo muy oscura cosa que no me sieto bien con el color .. Pero la aplicacaion y la calidad del producto INCUSTIONBLES.. Voy a conseguir my color ya veran obviamente con Uds 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEdna - Lamentamos mucho saber que se sintió decepcionado con los resultados de su aplicación de color. Nuestra garantía de felicidad de eSalon Color es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. Nuestros expertos en color se han puesto en contacto con usted por correo electrónico y estarán encantados de ayudarle en este proceso. |