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Color Set
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67'766 Verifizierte Kundenbewertungen |
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Pas brillantLa couleur n’est pas brillante elle a rendu mes cheveux ternes 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDominique M. - Nous sommes désolés d'apprendre que vous avez été déçus par les résultats de votre coloration. Notre garantie Coloration Heureuse eSalon est très importante pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, pour les prochaines étapes. Merci encore pour votre commentaire. |
no me cojio el color que yo queria y me quedo manchado nome gusto para nadano me qusto para nada no me cojio el color que yo queria y me salio manchado 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Madeline: Sentimos que el color no haya resultado como esperabas. Por favor, revisa tus emails, te hemos escrito para ayudarte y brindarte una solución. |
No me gustoLe doy una estrella por qué no me gusto el color en realidad ese no fue color que yo pedí y por favor ya no me envíen más color si mi consentimiento 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Yudelka: Sentimos que no te haya gustado tu color. Por favor, revisa tus emails, te hemos escrito para ayudarte y brindarte una solución. |
Different colorHello, Indeed I mentioned my current colour is too yellow and I would like to add some Ash to cut the yellow, but the result of the hair paint was as in the picture uploaded. The roots yellow and the end gray! I want blonde Ash, not gray! Please help me with a solution 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Daniela! We'll be happy to review your color to provide a solution. Please check your emails, once of our colorist has contacted you. |
DislikeDon’t like color Cancel all orders 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatti - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorDidn't like it at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It did nothing and when I emailed support, she was super rude.The color did nothing. I wrote in my account that I do highlights and I got color for just my roots. The color did not even change my hair. When I contacted support, they were defensive and super rude and unhelpful so I am canceling my account. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenG Karman - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No gray coveredThe color was darker then I expected, did not cover grays at all over all was not a good impression I hope the next corrected color is better or I will have to try a different company, this is the reason I left before, but decided to give it a second chance , due to im fighting a terminal illness, and I appreciate the convenience, but the product was sub par 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
NégatifLa couleur ne couvre pas du tout les cheveux blancs. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNathalie A. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous afin d'atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. |
Why change great?!I love my hair color from e-salon and have used it for a number of years. I also loved the shampoo and rinse that was included. On my recent order, there was a different shampoo and rinse that smelled like medicine. Definitely not an improvement! Hoping a change back to the old shampoo and rinse will bring back the great product I am used to! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaula - Thank you for reaching out! We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |