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Color Set
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67'695 Avis clients vérifiés |
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Trier selon : |
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Save yourself some moneyMiss clairol just as good, feria even better, cheaper too! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great qualityBut a little dark 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Really goodWas really nice, loved the color. I just didn't know how long to rinse it out after and I ended up rinsing a bit too much on one side and you can see the brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice colorLove it for the first 2-3 weeks, but fades quickly after that even with in between conditioning treatment 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Much better than box dye!I can't commend the customer service enough, You work with the eSalon team by describing your needs and current hair condition, via email and sending pictures to your own consultant, it's almost the same as going to a professional just without the trip to the salon or the sad bank balance. They gave me very detailed instructions on how to use the product to get the best results - the colour was a little darker than expected the first time but they were happy to amend the next order (it takes time to build a mutual understanding with a salon stylist too). Application was very easy, colour remained fresh and bright even though I was using a harsh shampoo to fade the dark to replace with a lighter dye the following order! I'd definitely use eSalon again, and to be honest, I don't intend to go back to using 'regular' box dyes in the future. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Darken my hairWas really disappointed with my color. It was suppose to be a light blonde, but my hair turned out dark blonde. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKerrie - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Not what I thought I'd getI asked for a chocolate brown with gold hews... I got black. I've used lots of over the counter products before this was far drippier than others. Won't use again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnn-Marie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Not what I wantedMy hair is RED! :( I have been really busy with unexpected family events going on and just got a chance to do my hair and it is not medium brown mahogany at all it is full blown RED! Not a very happy camper at the moment......:( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanet - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Too darkMy hair came out almost black this time. I thought last time it was almost to the ash tint. Please fix it back to my first order I like it that color the best so far. I can not do ash tones or black it washing me out, I need it to be a warm color golden brown with red/mahogany color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSue - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
wrong color it was bozo redit was the worst color ever it was bozo red when you ask for a mahgony red I wouldn't even give it a 1/4 star I tried to stop them from continue sending phone call after phone call and they continue to send don't do it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathleen - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |