|
Color Set
|
67'669 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
NégatifLa couleur ne couvre pas du tout les cheveux blancs. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNathalie A. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous afin d'atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. |
Why change great?!I love my hair color from e-salon and have used it for a number of years. I also loved the shampoo and rinse that was included. On my recent order, there was a different shampoo and rinse that smelled like medicine. Definitely not an improvement! Hoping a change back to the old shampoo and rinse will bring back the great product I am used to! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenPaula - Thank you for reaching out! We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color very thickI usually have no problems with color but this last bottle was extremely thick and would not even come out the bottle , I made the home bigger in the bottle and still just too thick! Basically wastes almost a whole bottle of color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTammy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover greyI was surprised this colour did not cover my grey hair as it has such good reviews 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHi TIna! We are so sorry to hear that your color hasn't covered your greys. Please check your emails, we just got back to you to help you further. |
Too dark, no gold toneI changed my color request to add some gold tone. It’s was just plain dark brown. I don’t see any gold tone. It’s very dark, which is ok, but without a bit of gold tone, it seems too dark 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDebra - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Trop foncé pas le cuivre attenduBonjour j’ai écris un mail dej pour cela pour préciser je le cuivre que j’ai eu est trop foncé . Pas celui attendu . Merci de pouvoir faire le nécessaire.merci 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAnne S. - Merci beaucoup de nous avoir contactés. Nos experts coloristes ont pris le temps de vous répondre et souhaitent vous aider. N'hésitez pas à revenir vers nous si vous avez des questions. |
Disgusto totalEstoy muy desepcionada realmente, el color no era el esperado y voy a pensar qué tal vez no supe poner el color que quería y se me oscureció mucho 😩, lo peor es que no cubrió mis canas sobretodo en el frente y seguí las instrucciones al pie de la letra, la verdad es que quiero llorar al ver mi resultado , NUNCA MÁS !!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHola, Susana! Sentimos que el color no haya sido como esperabas. Te acabamos de escribir por email, para poder ayudarte. |
Gray hairYour product did not cover my gray hair. I was very disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJacqueline - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
never received it. but was charged. no way to get a hold of them1st order I never received in many years. But yet I was charged! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenGwen - We are so sorry to hear that your recent shipment hasn't arrived! We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
INSATISFECHANo me gustó el tono, me oscureció totalmente mi color anterior, el cubrimiento de canas fue bueno, pero cambié radicalmente y eso no me gustó ☹️ 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHola, Claudia: Sentimos que tu color haya resultado más oscuro de lo que esperabas. Por favor, revisa tus emails, te acabamos de escribir. |