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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Doesnt color gray very wellIs lovely for the parts of hair that are of normal color. But my white and gray did not cover at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Product is great , shipping is atrocious! Its shipped USPS which is a jokeMaybe looking into another company, can’t depend on timely delivery. No matter how good product is, service is more 😒 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Problem with the color containerI’ve never had a problem like this before, the container containing the color was the hardest thing I’ve ever had problem unscrewing. My husband tried it and I tried and it won’t budge. We did everything we can think of but it still wouldn’t open. I had no choice but to cut a hole under the container and dispensed it upside down. I was frustrated! I have photos if you need it. I’ve been a customer for awhile and never encountered this issue. Otherwise, I am very happy with the color, timing of delivery and the service. I apologized for giving you this review. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnaMarie- We’re truly sorry that your latest order was difficult to open. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
BrilliantThe colour covering is outstanding The condition of my hair is amazingly soft and shiny even 3 weeks after application. Great choice of colours Quick delivery 10 von 10 Personen fanden diese Rezension hilfreich. Du auch? |
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Love my haircolorAbsolutely love my hair color thank you! For working with me to find the hair color I wanted 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Silvia was rightThe adjusted formula for my color was just right! The gray/white is covered completely. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Commande jamais arrivéel, colis de remplacement reçuJe ne peux pas donner un avis, ma commande n'est jamais arrivée 😡😡. Pas de réponse à mes mails (06/06/24) Colis de remplacement reçu 👍(10/06/24), très bonne réactivité d esalon. Bons produits 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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trop foncéepour la commande à venir je veux plus clair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEvelyne B - Merci pour votre commentaire. Nous sommes désolés que votre coloration soit plus foncée que prévu. Nos Experts Coloristes ont ajusté votre prochaine coloration selon vos besoins. Si vous avez des questions, nous restons à votre écoute. |
Bad gray CoverageI didn’t like anything about the color kit. First of all, I was told that a colorist would call me to discuss my color. I was excited about this and instead I just got an email saying that it has shipped. Next, I requested a vivid red with cool tones that would cover my gray. Instead, I got a very drab orange-red that did not cover my grays at all. In fact, my roots ended up kind of yellowish. They definitely don’t blend into the color, they stand out like I still have roots, just a different shade. Also, as soon as I started putting the color on. It stung my eyes and made them water. I absolutely do not like this brand. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenArianne- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Poor performance, poor customer communicationColor did not cover and was not the shade I asked for. Got no response when I contacted the company. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Olivia, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |