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Color Set
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67'669 Verifizierte Kundenbewertungen |
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It didn’t workI hated this color and this hair dye I wasted my money 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharity - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good coverage, colour too darkThe overall coverage was good but the colour is a bright red that is much darker than the soft copper I was hoping for! Hope they make the right adjustments and I can give a better rating next time! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Holly! We are sorry to hear that your color is darker than expected. Please check your emails, your colorist will go through your comments to make the necessary changes. |
Not crazy about the colorI think I picked a color that is too dark for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCatherine - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did nothingMy grays are still just as Gray after I used your color kit you sent me.I feel it was a waste of money and I no longer wish to receive anymore. And I did follow the instructions completely. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No me gustoMe están sacando dinero de mi banco sin yo autorizarlo no ordene un segundo kid 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Luz: Sentimos cualquier malentendido con tu Plan de Color. Por favor, revisa tus emails, acabamos de responder. |
Not a permanent colourIt didn't cover me white hair and the whole colour washed off after a month. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Tatyana! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
No fue lo que espereEl producto me mancho el cráneo se veía terrible necesito suspender los envíos 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Greis: Sentimos mucho lo ocurrido. Por favor revisa tus emails, te acabamos de escribir para poder ayudarte. |
OMG. What a dishonest company.I ORDERED PRODUCT LAST FALL. I DID NOT CARE FOR IT AT ALL. I TRIED A COUPLE MORE "SOLUTIONS" THEY SENT TO ME AND NOTHING WORKED. I DID NOT WANT AUTO SHIP TO OCCUR SO I CANCELLED MY ACCOUNT AND I WOULD HAVE TO 'RESTART' AUTO SHIP IF I WANTED TO ORDER AGAIN. TODAY MY BANK ACCOUNT HAD A $51 CHARGE FROM eSALON. I disputed it with my bank and went to the chat box and that rep told me it wasn't cancelled but she cancelled it for me BEFORE we chatted. What? These online companies make money by, oops, sending you products you didn't order, hoping you'll keep it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Alexandria Paget turned my hair orangeMy colorist, Alexandria, sent this concoction for me to try. She was supposed to have fixed the color the last two times around but my hair kept turning orange. This order was supposed to be a new color but it still turned my hair orange. I sent pictures and asked what I should do since I didn't want to buy another box. She responded asking me what I want her to do...well now I thought I asked you what to do. If I knew what to do I wouldn't be asking. So I turned off my subscription and I'm going to Walmart to buy a box of hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrittany - We’re truly sorry that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
F’d my hair upI’ve colored my hair myself 100’s of times and I’ve always had really good luck. Until I tried eSalon. The color I chose is exactly what I wanted. However, the color only “took” in 1/3 of my hair. And my hair was not colored, treated, and very healthy before I used eSalon color. I uploaded photos. I sent a message explaining my issue. Begged them to send me more color so I can fix this mess BEFORE the holiday and I’ve had ZERO response. I’m going to have to buy a box color from the pharmacy. To say I’m pissed off would be an understatement. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |