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Color Set
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67'669 Verifizierte Kundenbewertungen |
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Gray HairI am a Hispanic woman with very thick hair. I qas hoping that this product would cover the gray much better around my ear area and hairline area. It is still clear I have gray. The rest of my hair was better, it leaves my hair soft, silky and Shiney, but the gray is still there. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HorrificIf I could give this place a 0 star review I would. The hair dye i chose was red, deep red, my hair is dark brown and when I rinsed my hair my roots turned blond and the lower part of my hair didn't change. Don't waste your money here. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAllie - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Made my head really soreI had cancelled but you still took a payment .. i have asked for a refund 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sarah! We are so sorry to hear about your reaction. Please check your emails, we just got back to you to help you further. |
Custom ColorOrdered on March 29th, received color open and all over box - still haven't received requested 2nd or 3rd box! Can't give a review on color I never received!! Can't wait for one month to receive color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No es el color que quieraEse no es cobrizo eso es más café el color es igual que mi cabello no cambio nada y no cubre nada no me cubrió ni las canas 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenifer - Lamentamos mucho saber que se sintió decepcionado con los resultados de su aplicación de color. Nuestra garantía de felicidad de eSalon Color es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. Nuestros expertos en color se han puesto en contacto con usted por correo electrónico y estarán encantados de ayudarle en este proceso. |
Horrible productsThis turned my hair brittle, and started falling out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your recent experience. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Made a lot of hair break offI don't like it. My hair definitely doesn't like it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRegina - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your recent results. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
I have been using eSalon for yearsI am switching to Madison Reed - I just tried it and found it works better than eSalon. While using the eSalon hair color, after only the first washing of my hair, the e-Salon hair color faded terribly, most of my grey-colored hair was washed out and faded. The color did not stay dark as it should. I am forced to using coloring hair-spray until my next coloring which I don't like - it leaves my hair dull fake looking. I am needing to color my hair every 7-10 days, since the eSalon color is gone or faded from my scalp area, cap area and around my face after the first washing. . 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichele - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Don’t buy!I’ve colored my hair for over 30 years. No color for the last 4 years. I used this “custom color”……didn’t like the color and the greys were back in about 4 days. Now I see another order was sent. I had no idea I signed up for an auto delivery. I’m ticked off! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJill - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
SucksDidn't even work could have done better with box color waste of money. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenThe girlwithnoname - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |