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Color Set
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67'686 Verifizierte Kundenbewertungen |
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ReviewReceived the hair dye and it partially spilled within the box was unable to use it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - We are so sorry to hear that your color arrived damaged! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Didn't coverWas disappointed as my grays didn't get covered and I dont feel like there is much dimension in the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
NOT happyThe colour did not at all hide my grey hair and I followed the instructions to the T. Very disappointed as was super impressed up until using it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Suzi! We are so sorry to hear that your color hasn't covered your greys. Please check your emails, we just got back to you to help you further. |
ConvinientReally convinient but my roots keep looking orangy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAna U. We are so sorry to hear our colour did not meet your expectations. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wanted same color as first one I receivedWasn’t right color for my hair as didn’t last 2 washes and made my roots look ginger and awful. My very first order I put in that color was amazing I did put a note on to say that I wanted same color as my first one but never got it 😭 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Debbie! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Not colour requestedI requested to go lighter for summer but no change to colour that arrived. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Amanda! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
HOT roots, and not in a good wayNever have I ever encountered a color that turned my hair orange until this.. if you’re covering grey BEWARE. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair turned out brown instead of blonde...it was a disasterMy hair turned out brown instead of blonde...a real disaster 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Marian! We are so sorry to hear that your color turned out different from expected. Please check your emails, we have contacted you to help you further. |
Order wrongI'm considering ordering my monthly hair dye from elsewhere. My intentions were to be receiving a bright vibrant Red. I've been lightening my hair for a couple months now from black. So now its mostly grey. So that when this order got to me, I could dye it Red. I went to the color change tab, wrote specifically what I wanted. I just got an email stating that my (light brown/copper) 'color change' had been shipped yesterday? Umm, what happened to shipping what I WANTED? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenApril - Thanks for reaching out! We're so sorry to hear the color we are sending you is not what you are wanting. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not medium blondeI got medium blonde and put it on my light blonde bleached hair and it made my hair brown! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMicaela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |