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Color Set
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67'686 Verifizierte Kundenbewertungen |
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Great color so richThis hair color is so rich and shiny I LOVE IT! The only problem is it won’t cover my grays. This is my second try and I followed the instructions very closely. I am so dissapointed! I really like this company. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Never got my order…Never got my order or an answer to the several support messages I sent so I can only rate it badly… 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Maria! We are sorry to hear that you haven't received notifications from our team. Please check your emails, we just got back to you to hep you further. |
Stayed orangeColor was easy and I am sure good but my hair roots stayed orange sadly so didn't work 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWilliam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Mauvaise couleurJ'ai les racines orange et les longueurs rouges. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMargot G. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est très importante pour nous. Nous allons vous contacter par email afin de vous aider et remédier à cette situation. Si vous avez des questions, nous sommes à votre écoute. |
Works good grey coverage neededworks good. Just needs a little more gray coverage. The color came out great though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJillian - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
E salonI was so excited when I ordered this! However it was the worst hair dye I've ever used! So I give them 1 star 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Shampoo & conditioner old?Usually the shampoo & conditioner smell amazing. Not so with my last purchase. It smelled terrible. I hope this is an exception. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaryrose - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Colour so dark and patchyColour is so much darker than expected for a medium brown, would definitely be classed as dark brown. Also came out very patchy, even though I followed every step. Hair is ruined 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Chloe! We are so sorry to hear that your color is darker than expected. Please check your emails, we just got back to you to help you further. |
CouleurLe rendu de la coloration n'est pas celle a quoi je m'attendais. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelanie R. - Merci pour votre commentaire. Nous sommes désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
ProductI was not satisfied with this product at all 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Meghen! We are sorry to hear that the color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |