67'695 Verifizierte Kundenbewertungen |
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very disappoined customerMy last color turned my hair orange and i had a retirement party to go to. i had to go to a salon to have it repaired and it cost me $90. i have already cancelled autoship as i dont know for sure what will happen. i loved my hair color when i started esalon but very disappointed now. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeloise - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
*2nd review, same as the first, very disappointed*I have colored red hair. I have naturally brown hair. When my roots grow in, they are dark, brown. I keep being sent root color that is basically BROWN. WHY? I am trying to cover the roots and make my whole head red, not have darker roots. Second formulation that you sent is almost the same as the first. Will probably not reorder. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love, Love, LoveI have changed my color three times and my color expert has "nailed it " I absolutely love every color she has chosen for me! I will NEVER waste 600.00 at a salon again! Thank you esalon Tammy Kluiber 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I will never go back to store bought hair coloreSalon hair color is so easy to use it's inexpensive you can find your perfect shade I love it I absolutely love it my hair is soft. I have been using this product for over a year and I will continue to use it. If you are on the fence and thinking about changing hair colors I suggest to just give it a try it will be well worth it and you will be very happy with it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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i love this product...this product does live up to expectations...however....after being contacted by the company...reformulating what they believe to be a better color option...my HAIR still pulls red....but truly the product is fabulous! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect!I love everything about this... From the timing to the tips! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great hairI have used the hair colour for the second time and the results are fabulous. I am thrilled not to have to go to the hair salon for a professional colour any more. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color grays like no other salon!I was skeptical at first. No swatch comes with the color. Took a deep breath, and followed the easy directions and BOOM..success! I have had so many compliments! I will never go back to a salon and spend over 100.00, when I can do it myself for less than 20.00. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Results surprisingly accurateAt first, I was nervous about applying my own color. I had done it before (with less custom/"professional grade" formulations - i.e., from a drugstore) and gotten mediocre results. eSalon gave easy-to-follow instructions, and my results look great! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great!I was skeptical but decided to try it out because it was cheaper than going to a salon. It was great! Color came out exactly how I wanted it! Will do it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |