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Color Set
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67'695 Verifizierte Kundenbewertungen |
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Love!!!This is my new fave color. The packaging is beautiful, the instructions were easy to read and understand and the COLOR!! OMG, the color goes on so easy! Just the right consistency with no drips. I wasn't a huge fan of the shampoo/conditioner but my color came out looking AMAZING! I look forward to doing it again next week! Thank you for making such a wonderful at home hair color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color my RootsI love the product and full package! I only wish after two weeks I didn't have to cover gray again!! My hair grows too fast! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good colorColor comes out good, but a little too dark. Need to adjust that please. I love the packaging and how you supply everything I need to color my hair myself :) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Okay for first timeThe color came out pretty nice near the ends but my roots - halfway through came out more red brown/brassy that I had wanted since I originally wanted a medium ash brown. I will probably ask to readjust to color next time to get more of the color I was hoping for. Good first experience though! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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I am a bit disappointedI am a bit disappointed with the product as when I wash my hair the blackness of the colour is still there even after 5 weeks, root of my hair is also black which means when I touch my hair my nails are getting black for the first 4 weeks, is not very pleasant feeling! They have changed the colour of my next order and I hope that would change the result for the next time. Nevertheless, very quick response from their customer services, which is good! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNecla- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Burned my scalpI can't give this a positive review as it chemically burned my scalp. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCassandra - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
DisappointedI was disappointed. Color was pretty but washed out after 2 shampoos. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosalynn- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
ColorColor was way too dark. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaula- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
COLORDid not like how the color turned. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
HarshI found this product to be very harsh on my hair. The smell while using it was very much like ammonia - stinging to the eyes. My hair has been unusually dry since using the color. Also, I indicated in my preferences that my hair tends to show copper tones when lightening and I did not want copper tones, and yet alas, I have copper tones prevalent in the new color. Not for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane- We’re sorry that you were unhappy with your color results and found the color to be harsh on your hair. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |