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Color Set
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67'695 Verifizierte Kundenbewertungen |
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Worst I have ever usedI have never used a color that I could barely rinse out. I had to shampoo my hair 3 times to get all of the product out of it. It was ridiculous. It matted to my scalp and wouldn't rinse off no matter what I tried!! The color came out fine its red as I wanted but I could have spent less money and been just as happy if not happier with the result. Will not buy a second time!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeann- We’re sorry that your experience after your color application was not what you expected. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not Happy with the color--I ordered dark brown with a tint of red --- WAAYYY more red than expecting, not just a tint. And as far as the dark brown, that is non existant!! Won't be ordering again. Also very drying to my hair!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenArdella - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not the right colorI did not like my color, color was not what I expected. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJ Katherine - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Panic AttackThis is not the right product for me. It was one of the most toxic smelling colors I've ever used. Then when I went to wash it out, my hair clumped into dread that were thick and sticky. The product would not wash out. I had to spend almost an hour in the shower with a comb to try to get it out. All the while my head kept getting heavier because the water was causing it to become a paste like gooey substance. No, I will not be reordering. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica- We’re constantly improving our service based on what clients like you are telling us, so thank you for sharing your feedback regarding the odor. We’re sorry that your hair felt sticky after your color application. Again, we apologize that you were unhappy with your experience. |
Pretty AwfulI did a strand test (Thank God) and my hair was tinted red as I expected it would. The developer was a weak 15 volume. Not happy at all with this product. It is drugstore boxed color, has a terrible smell and burns your scalp. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Always mixed to perfection!I can count on my delivery to be on time and the color to be exactly what I was expecting! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colourI have just started to use this and I have no complaints the order has everything you need to do a good hair dying experience, also a repeat order as long and as regular as you wish with no hidden extras great service 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great!The easiest way to choose my color, the products are great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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best haircolor i have triedesalon is the best hair color u can get for the money.. i have tried hair color from stores and have found esalon to be the best for color and softness and coverage. Thank you esalon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color and shineGreat product! The system is easy to use but it does have more steps than out of the box hair color. I was pleasantly surprised it came with 2 pairs of rubber gloves. What I liked best is my gray roots took less than 30 minutes to cover. I used to have to leave other brands on for 90 minutes for coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |