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Color Set
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67'686 Verifizierte Kundenbewertungen |
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Good colour poor grey coverageDyed hair and after first wash greys already showing so very disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Lianne! We are sorry to hear about your greys not being fully covered. Please check your emails, we got back to you to help you further. |
Not What I RequestedThis darkest brown color was definitely not what I requested. I had specified that I only wanted a warmer, darker color to cover my grays, but my idea was that I would stay within the same color range of the previous hair dye, which I loved. I just wanted a little more pop to the color. Now, you made the transition from color to gray harder, because I will really look like a skunk when my gray roots come out. The previous color blended better with the grays. For this darkest brown, why would I go through the trouble of getting it mixed in a personalized manner and pay $40? I might have as well gone to the drug store or the supermarket and purchased a bottle of hair dye for much less if I just wanted the darkest brown hue. I might as well cancel the personalized hair dye service then. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSelenne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
too darkI like the first color, I wanted it readjusted to cover the grays better. I dont like this color at all. I'm trying to steer away from such a dark tone but this went to just black 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Trop foncée.Je vous demande plus clair et rouge éclatant. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSabrina L. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Nous allons revenir vers vous par email afin de remédier à cette situation et nous restons à votre écoute si vous avez des questions. À très vite ! |
Color didn’t cover graysThe package and the presentation outstanding, a beautiful color but didn’t cover the grays. I followed the instructions as noted but it didn’t work. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Patricia, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. :) |
décuecouleur qui ne tient pas impossible de joindre le service client vente abusive 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCecile P. - Merci pour votre commentaire. Nous sommes vraiment désolés que la coloration vous a déçue. Nous avions répondu à votre email afin de remédier à cette situation. Nous allons donc vous envoyer un nouvel email. Veuillez vérifier votre boîte de réception pour plus d'information. Nous restons à votre écoute si besoin. |
It damaged my hair so badlyColor was good but my hair was so damaged I would rather never apply this to my hair again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sindhoo! We are so sorry to hear your hair felt damaged. Please check your emails, we got back to you to help you further. |
Colour changeMy colour was almost the same as my natural colour but over the following weeks it turned a ginger shade which is most unpleasant & will take months to grow out. No mention of this happening was made when I purchased. I would never have used the product had I known. No warning was given. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Judith! We are so sorry to hear about your color results. Please check your emails, we got back to you to help you. |
Came out light redI did this on virgin hair with highlighted ends. Instead of medium blonde I got a light copper red on the virgin hair and something like medium-ish blonde on the tips. Problem is it looks gross- roots aren’t supposed to be warmer/lighter than the ends. I followed the instructions and did the ends last, but seeing how awful it looks on the virgin part- the majority- makes me think whoever mixed the color (Samantha) just picked the wrong color. So frustrating. I do not recommend and I’m definitely not coming back. I need to book a real salon appointment now to fix this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKailey - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
CouleurCouleur trop foncée Et je ne veux plus recevoir de couleur de e salon ! Merci de me desabonner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanielle S. - Merci pour votre commentaire. Nous sommes désolés que votre coloration soit plus foncée que ce que vous espériez. Nous allons revenir vers vous par email afin de vous aider et répondre à votre demande. Veuillez vérifier vos emails pour plus d'information. |