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Color Set
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67'686 Verifizierte Kundenbewertungen |
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Did not work on rootsSpent 3 times the time dying my hair that I usually do, in order to make sure that I followed directions exactly to get the results advertised. Now that my hair is dry, I see my roots are very light brown where my grays were and my ends are a lot more black than they usually are. For 38 bucks a month or whatever this is insane. If you have gray or white roots , I do not recommend the product,as of now. . I've had better luck with cornsilk for $3. I'm so disappointed, More disappointed with the fact that , I waited for several weeks to try the first kit. As I have another kit on the way for $38 . I'm hoping that I received the package soon as I can try it just on the roots right away , maybe it'll work better I don't know. For now I'm cancelling my subscription, You just need to go to the salon for my kind of hair situation. At least with the inexpensive box dye, I could afford to do it every 2 weeks. The cheap stuff doesn't cover for very long but it actually did dye the roots. I'll try again when the root kit gets here, maybe I did something wrong , hopefully is the case. The first kit, I did the introductory offer, which was pretty inexpensive and I paid $10 for the alligator clips, cape and color bowl and brush so, not terrible. Hopefully the $38 I spent on the kit to just dye my roots is not as big of a bummer as I think it's going to be. Color Sonic by L'Oreal here I come 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenThank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not workingI tried your product and it isn't working on my hair. My hair was brown two weeks after I used it. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair is ruinedNow my hair is in nasty dark brown color..... thats the worst color I ever had. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLiliya - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
This product is no goodI left the color on my roots for 30 over 30 minutes. It didn’t take. Now my biggest challenge is figuring out how to cancel my subscription!!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaura - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
GraysI love the color, but it’s not covering my grays. Any suggestions? Do I need to try a different color? 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBlanca - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Horrible Colouri used this product years ago...loved it unfortunately this time it turned my hair brown which it has been red for 15 years... 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Careless company with exploding products!I ordered black hair dye for all my hair. I was unknowingly sent 1 black bottle & 1 golden light brown bottle. So a week before my vacation i ended up with golden brown roots & top of head with very black waist length hair. Wanted it all to be black. & this was not my first time coloring before. Also before I could even finish getting all the color in, the roots bottle explodes all over my bathroom wall, counter, door, floor & myself from the waist down. I will never be ordering from esalon again! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMiranda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedNice service but it does not cover my grey hair 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIrina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
RetiroBuenas tardes, deseo cancelar mi suscripción total y permanentemente, existen otros productos en el mercado por los que no debo esperar más de 15 días par pintar mi cabello 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - Lamentamos mucho que nuestro color no cumpliera con sus expectativas. Nos tomamos muy en serio los comentarios de nuestros clientes y continuamos mejorando nuestros productos todos los días. Nos comunicamos con usted por correo electrónico, así que esté atento a su bandeja de entrada para obtener más detalles. |
Trop foncéJe me suis aperçue que la couleur est trop foncée par rapport à ma couleur naturelle et on m'a fait plusieurs fois la remarque . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne Marie G. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration soit plus foncée que prévu. Nous espérons pouvoir vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |